Question about RCA M4204 MP3 Player
So, I followed instructions to download the firmware upgrade. My unit was never recognized by the software and froze up on the initializing screen. I let the battery run out and now the 4204 will not charge or turn on. I'm looking for suggestions. Thanks
I had this SAME problem.
Killed during an upgrade.
This will work with M4204/M4208 and probably any in between, if you need directions with yours and it is not this brand call the number at the bottom of the email and ask for instructions to Hard-Start your mp3 player.
Here is the solution. It DOES work, took me two tries because I was unsure whether to hold the buttons down, or release one when pressing the next. (I let one go, pressed the next one etc and it finally worked)
Anyways.. START by charging the ipod, whether it is turned on or not, plug it into your pc it WILL charge. They recommend at least 8 hours.
Here is the email they sent me...
Dear RCA customer,
Please follow the steps below tocorrect the problem you are experiencing with the M4208
1. Goto www.audiovox.com
2. Click on Customer Service
3. Clickon FAQ’s and than in search, enter M4204 ( I know you have a M4208 butthey both use the same firmware)
4. Downloadfirmware upgrade
5. Holdplay/pause button for 15 seconds
6. Holdmenu button for 10 seconds
7. AttachM4208 via USB cable while holding play/pause button
8. Thisshould start the firmware upgrade
9. Possiblean error message of “cant write to disk” will pop up
10. Firmwareupgrade will end with error do not close
11. Goto My Computer find the drive that holds the MP3 player
12. Rightclick scroll down to format, format the player
13. Runfirmware upgrade again
After you have completed these stepsplease install the latest version of the easy rip software.
If you need any further help, pleasecontact us back at 1-800-645-4994. Our hours are Monday - Friday 8:30am- 5:30pm Eastern. Do not reply to this email because we will not receiveit.
Audiovox Customer Service
Posted on Mar 09, 2009
Go to "http://voxrightnow.custhelp.com/cgi-bin/voxrightnow.cfg/php/enduser/std_adp.php?p_faqid=2559"
To update the firmware of the M42xx mp3 player click here and download the firmware. start the firmware and when it is runnin plug the M42xx in at the same time holding down the PLAY BUTTON (center) until a white screen with a small computer with a line going to your M42xx is displayed and then release the PLAY button. You can then click on start and the firmware update will complete,,, DO NOT DISCONNECT DURING THIS UPDATE... it may take 2 times to complete this but it will work.... YEA!!!! WORKS with 2, 4 or 8 GB Models.....
MAKE SURE YOU DOWLOAD THE FRIMWARE UPDATE. AFTER YOU DO THAT AND PUSH TRUN PLUG IN THE PLAYER WHILE HOLDING THE PLAY BUTTON DOWN. THIS WILL WORK!
Posted on Jan 05, 2009
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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