Question about Panasonic KX-FHD331 Plain Paper Thermal transfer Fax

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Fax Machine I was given a fax machine model #KD-FDH331. I tried to send a fax, it displays that it is connecting, clicks, but does not send the fax. It was given to me by my boss. I do not have the manual.

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Cannot receive faxes

What is the make and model?

Call the fax machine from a regular phone to see if it answers.

I think you have some sort of phone line problem.

Fax machine modems are good or bad, nothing in-between.

Mar 13, 2009 | Fax Machines

1 Answer

Can send but can't receive faxes.

if your fax is on a dedicated fax line, make sure your display says "fax only" or "auto". if not on a dedicated line, you'll have to give more info on what kind of hook up you have. in other words, is there an answering machine hooked inline, etc.

good luck,

Feb 18, 2009 | Brother IntelliFAX 4100 Laser Fax

1 Answer


We need to know the make and modle of your fax machine.

Jan 29, 2009 | Brother FAX-575 Plain Paper Thermal

1 Answer


Cable telephone lines are DIGITAL, fax machines are ANALOG devices. It will not work reliably on the ComCast line.

Dec 19, 2008 | Panasonic KX-FHD331 Plain Paper Thermal...

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Fax problem

Hi Fatimo25,
The screen on your fax machine displays how the machine is set to receive calls. TEL MODE means the machine will not auto-answer incomming calls and will operate as a normal telephone device, it will still however be able to send a fax in this setting.
Place your message on the original tray and pick up the handset, dial the number and when the distant machine answers press the start key or ask for their fax machine and when you hear the high pitched fax tone press start.
There is a button on the panel that will allow you to change the reception mode of your machine to the other settings.
Your machine is of a model that doesn't come into this country so I have no manuals to forward you. You can try however to access the SHARP web site
Hope this helps you

Oct 08, 2008 | Sharp UX CC500 Plain Paper Thermal...

1 Answer

Fax machine

1)Disconnect the power cord from the rear of the HP Fax machine.
2)Verify that the phone cable is fully inserted into the fax machine. If your model has a removable Line Interface Unit (LIU) where the phone line plugs into, verify that it is securely snapped in place.
3)If the HP Fax model belongs to the HP Officejet R80 Series , verify that the cable which goes from the Automatic Document Feeder assembly to the rear of the HP All-in-One base is connected.
4)Reconnect the power cord.After the fax reinitializes and it is ready, try to send and receive faxes again.

Sep 15, 2008 | Fax Machines

3 Answers

HP 640 Fax...can't recieve faxes

You cannot use a four wire cable to connect the fax to the wall. You must use a two wire cable, like the one that came with the machine.  BTW, that means you can't you the EXT port to connect a two line phone or answering machine.

Sep 04, 2008 | HP 640 Inkjet Fax Machine

1 Answer

Can't get this fax machine to work with my answering machine

I have the same problem. I can send a fax, but if I try to receive a fax, the distinctive ring goes off, and it says RECEIVE on the display, but it doesn't receive anything, and there is nothing in the memory. Any ideas? PLEASE HELP!!!!!

May 24, 2008 | HP 640 Inkjet Fax Machine

1 Answer

Still can't get fax not to pick up when answering machine is connected.

if you have the fax-575 there should be a TAD setting.

This is the setting you would use if you're using an answering machine on the same phone line as your fax machine.

To set the Recieve Mode :

Press Recieve Mode. The LCD display shows your current selection.

Continue to press Recieve Mode until your new selection appears. After 2 seconds the screen returns to the date and time display, along with your new Recieve Mode setting.

The 4 Recieve modes are Fax Only, Fax/Tel, TAD:Answering Machine, Manual.

Hope this helps!!!

Jan 30, 2008 | Brother FAX-575 Plain Paper Thermal

5 Answers

Can't receive fax but can send

Call your cell phone from the fax machine and check the caller ID to make sure that it is the correct number for your fax machine. Next, call the fax machine from you cell phone, and make sure the fax machine rings. Problems like these are almost always a phone line issue, not the machine.

Don't forget to rate your solutions please.

Dec 03, 2007 | Sharp UX P200 Plain Paper Thermal transfer...

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