Question about HP Photosmart C6180 All-In-One InkJet Printer

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Print cartridge alignment failed I attempted to align the print cartridges and got a failure response. What do you recomend I do to correct the failure to align the print cartridges?

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Are these cartridges refilled or compact able cart then changes getting misaligned cart , IF these are old hp cart then you need to change to hp cart and then try to print a alignment page ,,

Posted on Dec 20, 2008

  • Anand Kumar
    Anand Kumar Dec 21, 2008


    1. Hold the cartridge upside down, with the bar-code label facing you.

    2. Take a damp paper towel and use it to wipe the printhead of
      the cartridge on the bottom (where the ink comes out). Wipe the
      printhead horizontally in one direction only (left to right).

    3. Continue doing this until the printhead looks clean.

    4. Then dab the cartridge on the towel to make sure the ink is flowing.

    5. Next, look inside the printer and locate the carrier that holds ink cartridges. Caution: Make sure the cartridges are not installed at this point.

      1. Look for a shiny piece of metal underneath the contacts at the back of the carrier.

      2. Take a damp cotton swab (use water only!) and wipe along the bottom of the shiny metal piece. Note: You may need more than one swab.

    6. Good luck...


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1 Answer

Scanner failure align the cartridge


To Align the new ink cartridge


The HP All-in-One prompts for an alignment of the cartridges every time a print cartridge is installed or replaced. Follow these steps to align the print cartridges from the control panel.
  1. Load unused, plain, white letter, A4, or legal paper into the input tray. note.png
    NOTE:If colored paper is loaded in the input tray when the print cartridges are aligned, the alignment will fail. Load unused, plain, white paper into the input tray, and then try the alignment again.
  2. Press Setup.
  3. Press 6 to select Tools.
  4. Press 2 to select Align Print Cartridge.
    The unit prints a print cartridge alignment sheet.
  5. Load the alignment sheet print-side down and top first in the center of the document feeder tray, and then press OK.

Dec 07, 2014 | HP Officejet 4355 All-In-One InkJet...

1 Answer

Will not copy


This means one of the cartridges is defective, they cant align if they cant print. What i did to fix this problem is insert 2 working cartridges and get it to align properly, even if they are low on ink, then lift the cover and the cartridges will move to the center. When this happens pull the power cable out, then insert the full non functioning cartridge. Plug the power cable back in. I tried this with a color cartridge, the color cartridge was non functioning but i was able to print in black. Basically you align the cartridges and then swap them so the printer thinks they are still aligned. The color still doesnt work and it is probably a defective color cartridge.

Apr 20, 2013 | HP Officejet 7210 All-In-One InkJet...

1 Answer

My printer is telling me to "press enter to align the cartridge". i did that but, nothing is happening. HELP!


Solution There are several reasons why the HP All-in-One may fail to align the cartridges. The most common reason is an ink cartridge that has one of the following problems:
  • One of the ink cartridges is low or out of ink. Black and all three colors must be available.
  • The paper has already been printed on or is colored paper.
  • Protective tape on a new ink cartridge has not been removed.
  • Contacts on the ink cartridge are not meeting the contacts in the carriage correctly.
  • Cartridge is remanufactured or refilled. Refilled or remanufactured ink cartridges may have been damaged during the refilling process or have clogged ink nozzles.
  • The ink cartridge is defective.
Follow the steps below to resolve the problem Step one: Examine the paper the alignment page was printed on The alignment page must be printed on clean plain paper of either letter or A4-size and that has a brightness level (as printed on the paper package) of at least 85. Colored papers or paper that already has printing on it will cause the alignment to fail. Back to top Step two: Does the alignment page print correctly For the HP PSC 900 series, if the page ejects immediately or a Paper mismatch or Paper too narrow message is displayed, the 4 x 6 paper tray selector located on the paper output tray is pushed forward. Move the selector all the way toward the front of the product. Look at the alignment pages that the product printed. Compare the alignment page to those that are included in the "Examples of alignment pages" section in this document. If any of the colors or the black is missing from your alignment page, a cartridge-related problem exists. Click here for information about troubleshooting ink- and cartridge-related problems (buu02176) (in English). Back to top Step three: Perform an print cartridge cleaning procedure The product can perform an print cartridge cleaning procedure even after the alignment message has displayed. Follow these steps to perform an print cartridge cleaning procedure at the front panel:
  1. On the front panel, press the Menu or Setup button (depending on the model).
  2. Press the right arrow button (>) until Maintenance or Tools is displayed, and then press the OK or Enter button (depending on the model).
  3. The Clean Print Cartridges message should display on the front panel. Press Enter or OK to begin the cartridge cleaning process.
A page will be printed during the cleaning process with all of the colors on it. If any of the colors (including black) are missing, faded, or streaked on the alignment page, there is a ink cartridge problem. Back to top Step four: Try to align the page again HP products have two methods for aligning the ink cartridges, fully-automatic and semi-automatic. The steps are different for each type. Refer to the information below to determine which alignment method your product uses. Automatic cartridge alignment Perform the following steps to align the ink cartridges:
  1. Disconnect the power cord from the unit, wait five seconds, and then plug it back in. This will reinitialize the unit.
  2. Print another alignment test page. If the Press Enter to align message is not currently on the front panel display, complete the following steps to print an alignment page:
    1. Press Setup or Menu on the front panel (depending on the model).
    2. Press the right arrow button (>) until Maintenance or Tools is displayed, and then press Enter or OK (depending on the model).
    3. Press the right arrow button (>) until Align Print Cartridges is displayed, and then press Enter or OK (depending on the model).
  3. To determine if the automatic alignment is functioning correctly, look into the output tray as the alignment page is printing; a blue light should be visible periodically on the page as the cartridges move back and forth. If this light is not visible, the product will not be able to align the cartridges and will require service. Service the product.
  4. If the blue light is visible and the alignment pages are printing correctly, but the alignment pages still fails, there still may be a hardware problem with the unit.

Aug 11, 2011 | HP OfficeJet 6110 All-In-One InkJet...

1 Answer

How do you install an ink cartridge on an HP Officejet 4315 All in one Printer that I have had given me, with everything but the instruction book. Can you also confirm that the cartridge numbers are 27...


Hi there,
Working with print cartridges
To ensure the best print quality from HP All-In-One, you will need to perform some simple maintenance procedures and when prompted by a message on the display replace the print cartridges.

A) Handle the print cartridges
Hold the print cartridges by their black plastic sides, with the label on top. Do not touch the copper-colored contacts or the ink nozzles.
Note : Handle the print cartridges carefully. Dropping or jarring cartridges can cause temporary printing problems or even permanent damage.

B) To replace the print cartridges
1) Make sure the HP All-In-One is off whenyou open the print cartridge door to access the print cartridges, the Hp A-ll-In-One will not release the cartridges for changing. You might damage the HP All-In -One. If the print cartridges are not docked safely on the right side when you try to remove them.
2) Open the print cartridge door.
The print carriage should now move to the far right side of the HP All-In-One. If the print cartridge does not move to the right side, close the door. Then trun the HP-All-In-One offm and then on again.
3) Wait until the print carriage is idle and silent, and then lightly press down in a print cartridge to release it.
If you are replacing the tri-color print cartridge, remove the print cartridge from the slot on the left.
If you are replacing the black print cartridge, remove the print cartridge from the slot on the right.
4)Pull the print cartridge toward you out of its slot.
5. If you are removing the print cartridge because it is low or out of ink, recycle the print cartridge.
6. Remove the new print cartridge from its packaging and, being careful to touch only the black plastic, gently remove the plastic tape by using the pink pull tab.
Caution Do not touch the copper-colored contacts or ink nozzles.
Touching these parts can result in clogs, ink failure, and bad electrical connections.
7. Slide the new print cartridge forward into the empty slot. Then gently push on the upper part of the print cartridge forward until it clicks into the socket.
If you are installing the tri-color print cartridge, slide it into the left slot.
If you are installing a black print cartridge, slide it into the right slot.
8. Close the print cartridge door.
9. If you installed a new print cartridge, the print cartridge alignment process begins.
10. Make sure you have plain paper loaded in the input tray, and then press OK.
The HP All-in-One prints a print cartridge alignment sheet.
11. Load the print cartridge alignment sheet print side down and top first in the center of the document feeder tray, and then press OK.
The HP All-in-One aligns the print cartridges. Recycle or discard the print cartridge alignment sheet.

Align the print cartridges
The HP All-in-One prompts you to align cartridges every time you install or replace a print cartridge. You can also align the print cartridges at any time from the control panel or by using the software you installed with the HP All-in-One. Aligning the print
cartridges ensures high-quality output.
To align the print cartridges from the control panel when prompted
1. Load letter, A4, or legal unused plain white paper into the input tray.
Note If you have colored paper loaded in the input tray when you align the print cartridges, the alignment will fail. Load unused plain white paper into the input tray, and then try the alignment again.
If the alignment fails again, you might have a defective sensor or print cartridge. Contact HP Support. Go to www.hp.com/support. If prompted, choose your country/region, and then click Contact HP for information on calling for technical support.
The HP All-in-One prints a print cartridge alignment sheet.
2. Load the print cartridge alignment sheet print side down and top first in the center of the document feeder tray, and then press OK.
The HP All-in-One aligns the print cartridges. Recycle or discard the print cartridge alignment sheet.
To align the cartridges from the control panel at any time
1. Load letter, A4, or legal unused plain white paper into the input tray.
Note If you have colored paper loaded in the input tray when you align the print cartridges, the alignment will fail. Load unused plain white paper into the input tray, and then try the alignment again.
If the alignment fails again, you might have a defective sensor or print cartridge. Contact HP Support.
2. Press Setup.
3. Press 6, then press 2.
This selects Tools and then selects Align Print Cartridge.
The HP All-in-One prints a print cartridge alignment sheet.
4. Load the print cartridge alignment sheet print side down and top first in the center of the document feeder tray, and then press OK.
The HP All-in-One aligns the print cartridges. Recycle or discard the print cartridge alignment sheet.

Black Cartrige no . :27/21
Tricolor Cartridge no . 22

Hope this helps.
have a good day.

Dec 04, 2009 | HP Officejet 4315 All-in-One Printer

1 Answer

HP C6180 won't align print cartridges


hi Alignment of ink cartridges is very essential for the for the printer to print so first of all be sure that you are using geniun ink cartridges now lets try a reset on your printer press the # and 3 button on your printer together and then unplug the power cord from your printer and keep pressing the buttons now wait for 5 sec and while pressing # and 3 replug the power cord wait for the printer to initialize and see if it prints alignment page if no page is printed then click on the start button of the computer and then go to printers and faxes and then right ckick on the icon of your printer and click on printing preferences now go to the features tab and click on the button that says align print cartridges wait for the alignment page to print and now try and see if it prints fine

Aug 26, 2009 | HP Officejet J5780 All-In-One InkJet...

1 Answer

Printer displays "align cartridges" but every time I try to align the cartridges, it starts printing and then says printing cancelled and it stops aligning/printing. how do I fix this?


There are several reasons why the HP All-in-One may fail to align the cartridges. The most common reason is an ink cartridge that has one of the following problems:
One of the ink cartridges is low or out of ink. Black and all three colors must be available.
The paper has already been printed on or is colored paper.
Protective tape on a new ink cartridge has not been removed.
Contacts on the ink cartridge are not meeting the contacts in the carriage correctly.
Cartridge is remanufactured or refilled. Refilled or remanufactured ink cartridges may have been damaged during the refilling process or have clogged ink nozzles.
The ink cartridge is defective.
Follow the steps below to resolve the problem:
Step one: Examine the paper the alignment page was printed on
The alignment page must be printed on clean plain paper of either letter or A4-size and that has a brightness level (as printed on the paper package) of at least 85. Colored papers or paper that already has printing on it will cause the alignment to fail.
Step two: Does the alignment page print correctly
On the HP PSC 900 series, if the page ejects immediately or a "Paper mismatch" or "Paper too narrow" message appears, the 4 x 6 paper tray selector located on the paper output tray is pushed forward. Move the selector all the way back toward the front on the HP All-in-One.
Look at the alignment pages that have printed. Compare the alignment page to those included in the " images of alignment pages " section at the bottom of this document.
If any of the colors or the black is missing, faded, or streaked on the alignment page, there is a ink cartridge problem. Click here (buu02176) (in English) to learn how to correct ink cartridge related problems.
Step three: Perform a ink cartridge cleaning procedure
The ink cartridge cleaning process can be performed even with the alignment message showing in the display. Follow the steps below to perform an ink cartridge cleaning process from the front panel:
On the front panel, press Menu or Setup (depending on the model).
Press the Right Arrow (>) until Maintenance or Tools appears, and then press the Enter or OK .
Clean ink Cartridges should appear in the display. Press Enter or OK to begin the cartridge cleaning process.
A page will be printed during the cleaning process with all of the colors on it. If any of the colors or the black are missing, faded, or streaked on the alignment page, there is a ink cartridge problem.
Step four: Try to align the page again
HP products have two methods for aligning the ink cartridges, fully-automatic and semi-automatic. The steps are different for each type. Refer to the information below to determine which alignment method your product uses.
Automatic - these products use a sensor to check the alignment page as it is printed. You are not required to take any action to complete the alignment process. Click here if your model does not print an instruction page.
Semi-automatic - these products print the alignment page and instructions for scanning the alignment page using the scanner assembly. Click here if your model prints an instruction page .
Automatic cartridge alignment
Perform the following steps to align the ink cartridges:
Disconnect the power cord from the unit, wait five seconds, and then plug it back in. This will reinitialize the unit.
Print another alignment test page. If the Press Enter to align message is not currently on the front panel display, complete the following steps to print an alignment page:
Press Setup or Menu on the front panel (depending on the model).
Press the Right Arrow (>) until Maintenance or Tools appears in the display, and then press Enter or OK (depending on the model).
Press the Right Arrow (>) until Align ink Cartridges appears in the display, and then press Enter or OK (depending on the model).
To determine if the automatic alignment is functioning correctly, look into the output tray as the alignment page is printing; a blue light should be visible periodically on the page as the cartridges move back and forth. If this light is not present, the unit will not be able to align the cartridges and will require service.
If the blue light is visible and the alignment pages are printing correctly, but the alignment pages still fails, there still may be a hardware problem with the unit.
If there are no other printing problems and you wish to continue, use the information in the " Bypassing the ink cartridge alignment " section below to bypass the alignment. The information from last successful alignment will be used.
If the message keeps reappearing or other print quality problems occur, service the product.
Models with a semi-automatic ink cartridge alignment
Some HP products have a semi-automatic alignment process. These models do not have an additional sensor and will print two pages for the alignment process instead of one. The alignment page must be placed on the scanner glass or into the automatic document feeder (HP Officejet V series) and scanned.
Disconnect the power cord, wait five seconds, and then plug it back in. This will reinitialize the unit and force the scanner to calibrate again.

Jul 08, 2009 | HP PSC 2210 All-In-One InkJet Printer

1 Answer

Printer Error


Go to control panel>printers & faxes. Open the printer, go to the top of the tool bar>printer>properties>align cartridge.

Jan 09, 2009 | HP Printers & Copiers

1 Answer

Print Cartridge Alignment Failure


two option:-

1. cartridge is not proper. or
2. not proper installed.

Nov 29, 2008 | HP PSC 2355 All-In-One InkJet Printer

1 Answer

I have a hpdeskjet f2180 and need to change the ink cartridges. How do I get to the cartridges to change them !


Installing print cartridges
  1. Make sure the HP All-in-One is on. CAUTION: If the HP All-in-One is off when you open the print cartridge door to access the print cartridges, the HP All-in-One will not release the cartridges for changing. You might damage the HP All-in-One if the print cartridges are not docked safely when you try to remove them.
  2. Open the print cartridge door. Figure 1: Opening the print cartridge door c00906461.jpg Make sure the print carriage moves to the center. If it does not move to the center, turn the device off and then turn it back on again.
  3. Remove the tape from both cartridges. Figure 2: Removing the tape from a cartridge c00651128.gif CAUTION: Do not touch the copper-colored contacts or re-tape the cartridges. Figure 3: Copper-colored contacts c00651129.gif
  4. Hold the cartridges with the HP logo on top.
  5. Insert the tri-color cartridge in the left cartridge slot and the black cartridge in the right cartridge slot. Figure 4: Carriage slots c00853116.jpg Figure 5: Inserting the tri-color cartridge in the left slot c00853117.jpg
  6. Make sure you push the cartridges in firmly until they snap into place. Figure 6: Pushing the cartridge in firmly c00853118.jpg Figure 7: Tri-color cartridge and black cartridge correctly installed c00853119.jpg
  7. Close the print cartridge door. Figure 8: Closing the print cartridge door c00906462.jpg
Aligning print cartridges The HP All-in-One prompts you to align cartridges every time you install or replace a print cartridge. You can also align the print cartridges at any time from the control panel or by using the software you installed with the HP All-in-One. Aligning the print cartridges ensures high-quality output. NOTE: If you remove and reinstall the same print cartridge, the HP All-in-One will not prompt you to align the print cartridges. The HP All-in-One remembers the alignment values for that print cartridge, so you do not need to realign the print cartridges. To align newly installed print cartridges
  1. Make sure you have letter or A4 unused plain white paper loaded in the input tray. The HP All-in-One prints a print cartridge alignment sheet. NOTE: If you have colored paper loaded in the input tray when you align the print cartridges, the alignment will fail. Load unused plain white paper into the input tray, and then try the alignment again.
  2. Load the print cartridge alignment sheet print side down on the left front corner of the glass with the top of the page to the left. Figure 9: Loading the alignment sheet c00906464.jpg
  3. Press the Scan (c00906465.jpg ) button. The HP All-in-One aligns the print cartridges. Recycle or discard the print cartridge alignment sheet.

Jul 29, 2008 | HP Printers & Copiers

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