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Instead of doing auto scan the should be a option for channel list or add\delete or manual scan. What kind of tv is it? You don't have a cable box right? If you still have trouble, just comment on this.
GOTO MENU THEN GO TO SYSTEM INFORMATION AND PRESS OKAY THEN POINT
REMOTE AT BOX AND TYPE 1004 THIS SHOULD TAKE YOU INTO A NEW MENU GO TO
NAGRAVISION AND PRESS OKAY NOW USE THE LEFT RIGHT BUTTONS TO SELECT
EITHER NTL-TELEWEST-C&W USE THE UP DOWN BUTTONS TO GO TO THE CODE
AND CHANGE IT THE LETTERS A,B,C,D,E,F SHOULD BE COLOUR CODED IF NOT USE
PAUSE TO ENTER A AUDIO TO ENTER B RED FOR C GREEN FOR D YELLOW FOR E
BLUE FOR F AND USE THE NUMBERS REQUIRED TO MAKE THE CODE THEN PRESS
OKAY THIS SHOULD STORE THE CODE THEN EXIT BACK TO THE TV IF THE CODE
DOES NOT WORK TRY ANOTHER HOPE THIS HELPS.