Question about Canon PIXMA MP460 All-In-One InkJet Printer

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Printer document in queue will not delete

PIXMA MP 460 will not delete a print document. appears stuck with "error processing command" Cannot print other docs

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  • Aaron Nair Dec 30, 2008

    Printer document in queue will not delete problem.
    STATUS BAR: Error Processing Command


    Printer: HP PSC 1410

  • r3sidual Feb 12, 2009

    My HP 895cxi is on a wireless network. All of the 9 ghost documents inqueue are blank and have no details (size, owner, etc.), and whenever Ido try to print a document it somehow adds to the number of ghostdocuments.

    This is what does NOT work
    Restarting the spooler/printer/pc
    Stopping then Starting spooler
    Canceling Documents
    Unplugging printer

    Does anyone have the answer? It would be much appreciated.

  • Anonymous Mar 24, 2009

    I followed these directions and it still says document pending, deleting. Any other documents will not print because it is still "waiting" for this document to delete.

  • CTYankee Apr 23, 2013

    Logan you are a treasure!! Your solution to "Printer document in queue will not delete" worked like a charm!! Thanks a million!!

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  • 62 Answers

1. First, try turning printer off and on.

2. Next, on the computer side, this is how you manually clear the printer queue.

1. Go to Start, Control Panel and Administrative Tools. Double click on Services icon.
2. Scroll down to the Print Spooler service and right click on itand select Stop. In order to do this, you need to be logged in asAdministrator. At this point, no one will be able to print anything onany of the printers that are being hosted on this server.
3. Next you need to go to the following directory: C:WINDOWSSystem32spoolPRINTERS.Delete all the files in this folder. This will clear all print queues(it’s a good idea to first make sure there are no other print jobsbeing processed on any of the other printers on the server becausedoing this step will delete those jobs also)
4. Now you can go back to the Services console and right-click and choose Start for the Print Spooler service!
You can also go to a command prompt and type net stop spooler or net start spooler to start and stop the service.

I hope this helps. If you have more questions, let me know.

Posted on Jan 09, 2009

  • 1 more comment 
  • bobettekyle
    bobettekyle May 01, 2012

    Thank you very much, Logan! This worked perfectly. Note: In Windows 7 Pro the Administrative Tools are in System and Security.

  • CTYankee Apr 23, 2013

    Logan, your are a treasure! Your solution worked like a charm!! Thanks a million!! DAP

  • CTYankee Apr 23, 2013

    Logan, you are a treasure! Your solution worked like a charm!! Thanks a million!! DAP

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