Question about Ricoh 3310LE Plain Paper Laser Fax

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Faxes are being received blank, the error report says "Page not received- Quick service code".

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SOURCE: We receive a partial or a blank page for incoming

too many errors during reception
check the line 1st
too much noise on line
if its all the time from different ppl my guess is its ur end
connect a phone dial 1 and listen to the line if u hear any noise then its u

Posted on Nov 10, 2010

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On my activity report, under comment is states TX ECM I know the TX is transaction (I think?) what does ECM stand for


ECM (Error Correction Mode)
The Error Correction Mode (ECM) is a way for the fax machine to check the integrity of a fax transmission while it is in progress. ECM transmissions are possible only between machines that both have the ECM feature. If they do, you may send and receive fax messages that are continuously checked for their
integrity.
Sufficient memory must be available in your FAX/MFC for this feature to work.ECM (Error Correction Mode) Detects errors during fax transmission and resends the page(s) that had an error.
If you have Call Waiting, RingMaster, Voice Mail, an answering machine, alarm system or any other
custom feature on a single phone line with your fax machine, it may create a problem sending or
receiving fax data.
For Example:
Your Brother machine handles the Caller ID and Call Waiting/Caller ID subscriber services.
However, if you subscribe to only Call Waiting or some other custom service and its signal comes
through the line while your machine is sending or receiving a fax, the signal can temporarily interrupt
or disrupt the fax data. Brother's ECM feature should help overcome this problem. This condition
is related to the telephone system industry and is common to all devices that send and receive
information on a single, shared line with custom features. If avoiding a slight interruption is crucial
to your business, a separate line with no custom features is recommended.

Jan 20, 2011 | Brother IntelliFAX 2800 Laser Fax

1 Answer

We receive a partial or a blank page for incoming faxes followed by an error report pade with a 00-23 Quick Service Code. Can you help?


too many errors during reception
check the line 1st
too much noise on line
if its all the time from different ppl my guess is its ur end
connect a phone dial 1 and listen to the line if u hear any noise then its u

Nov 10, 2010 | Ricoh 3320L Laser Fax

1 Answer

How do i get a confirmation of a fax sent over a month ago?


Reports you can print
You can print these reports whenever you need to. Some of these reports can be set to
print automatically also.
1. Press Report/Help.
2. Choose the report you want by using !".
3. Press Start/Enter when the desired report is displayed.
4. The selected report will be printed. The available reports are shown below:
Report name Content
Multi-Communication This report prints automatically if you have faxed documents to
more than one location by using Broadcasting.
Power Fail Report If you have a scheduled job (such as, delayed fax and send poll)
and there is a power failure, this report is printed automatically
when power is restored.
Report name Content
Help List This report covers the machine’s basic functions and commands.
It can also be used as a quick reference guide.
Sent Journal
Received Journal
These reports show information concerning the transmission and
reception activities. They can be printed on command. Or if the
machine is set to do so, they will automatically print after every
40 transmissions or receptions. For more information, see Fax
Log under the “BASIC FAX menu” on page 13
Phonebook This report shows all of the numbers currently stored in the fax
machine’s memory as One-Touch Dial and Speed Dial.
Sending Confirm This report shows the fax number, the number of pages, elapsed
time of the operation, the communication mode, and the
communication results. To set up your machine to automatically
print, see Sending Confirm under the “BASIC FAX menu” on
page 13

Aug 25, 2009 | HP 1040 Plain Paper Inkjet Fax

1 Answer

Top of page prints OK. Bottom blank


My first guess would be phone line problem. Print out an activity report (if you don't have a users manual you can download it at www.brother-usa.com ) and check to see if you have had any communication errors. If you notice no errors then make 50 test copies. If your test copies look good then I would lean towards a phone line problem. if they come out like you have described then I would start with your toner and drum first, second laser and third main board.

May 27, 2009 | Brother Office Equipment & Supplies

1 Answer

Incoming Fax is blank


PRESS REPORTS IT WILL PRINT OUT A HELP PAGE LOOK AT THE SUB MENUE ON THE HELP PAGE MENUE SELCTION 3 FOLLOW THE PROMPT TO TURN ON THE RECEIVE OR IT MAY SAY EASY RECEIVE . GOOD LUCK BROTHER TECH / I HAVE THE SAME MACHINE AT HOME GOOD LUCK

Dec 04, 2008 | Brother IntelliFAX 4100 Laser Fax

1 Answer

Samsung MFC-SF560 fax not printing complete page


If you have already try another image unit, you should try to make a copy or print a report. If the prints came out ok, the problem could be the telephone line. GOOD LUCK.

Nov 21, 2008 | Samsung SF-560 Plain Paper Laser Fax

1 Answer

CHECK CARTRIDGE


when trying to copy or receive a fax machine will flash printer error and send out blank page i replaced the ink cartridge and blue air tho it but nothing seems to help

Oct 03, 2008 | Sharp INKJET FAX UX-A1000

1 Answer

All Fax pages not received or sent.


have you watched the paper going through the doc feeder are thay goning one by one or is it pulling more then one. try making a copie withe 4 sheets does that work. if not open cover of doc feeder clean rollers. serperation pad. ( pad would be twrods the top of the cover )
C.W.H.

Jul 21, 2008 | Canon LaserClass 2050 Plain Paper Fax

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