Question about Acer Aspire 5500 5570-2609 Laptop

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Acer laptop please enter hdd error code password

My fiancee lent her brother this laptop hes forgot the password for the hdd is there anything i can do to recover it? the password is 8 digits soon as you boot it up you get 3 trys the hdd unit is 80gb my fiancee is distraught because she has photos of her grandma she needs to recover as she has recently passed away please help!!!

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  • 86 Answers

Have a look at this site

http://www.petri.co.il/forgot_administrator_password.htm

Posted on Dec 21, 2008

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Sir, My name is Valentine am in South Africa i which to ask if you can help me with some information on how to unlocked my lenovo laptop. the HDD1 built in pass word was setup by my brother mistakenly...


I have the same concern as yours I hope that the procedural that I did could help you as well.

1. removed hdd from laptop`s tray (with power OFF)
2. powered ON the laptop and entered in BIOS SETUP
3. as the hdd was removed the BIOS read at 1st ata device but i was able to select field, which had as options
4. select option and the "manual" options for the hdd appear
5. don`t change anything, remain on that page and insert the HDD drive in the tray. as it powers up the bios completed me the field vith the values for my hdd automatically.
6. go back to the field "1st ata device" and selected the option
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that`s it, how it did work for me. now, i believe this steps to be usefull for anyone else.
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How do I unlock a BIOS and HDD without passwords, getting HDD error code 01743?


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This is from a factory repair and maintenance manual for Acer Aspire Laptops. It may work for you.

Forgotten Hard Disk Password
When the user keys in the wrong password three times, an error message appears. The user must now reset
the password.
1. Make a note of the error code that is displayed with the error message.
2. Run unlock6.exe from the DOS prompt in the following format:
unlock6 XXXXX 00
(XXXXX = HDD password error code, 00 = CRC base - default is 00)
3. Select Upper case ACSII Code from the screen that appears. The HDD master password is displayed.
Make a note of this password.
4. Reset your system. When the Enter Primary Master HDD User Password prompt appears, enter the
password you made a note of in step 3.
Resetting a BIOS Password
The user can reset a BIOS password using the clnpwd.exe utiility.
1. Copy clnpwd.exe to a DOS boot up disk (or flash drive).
2. Boot your system in DOS mode.
3. Execute clnpwd.exe from the boot up disk (or flash drive).
4. Press 1 or 2 to reset the required password as shown on screen.
5. A confirmation message appears when the process is successful.

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Need to bypass primary master HDD user password


send me ur email and I'll give you link for software to remove all passwords in bios or windows

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call the acer tech support or go on line a to www.acer.com and they should be able to get you need best regards mike

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How to get password from hdd password error code acer aspire 4315


Is the error message coming before bios starts to load XP from harddisk, or after?

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1 Answer

Bypass HDD password


From what I understand, the hard drive can be set with a password so the drive can't be used in any other computer or even opened if stolen. It is different from windows or bios passwords, and no password unlocker can open it.

You need to call the manufactor of the pc, and have all the information about the computer handy so it can be proven you are the legal owner. They are the only ones that I know of that might be able to reset or disable the HD password.

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