Question about Western Digital 500GB My Book World Edition 500 GB Hard Drive

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Drive wont power up or down

I have this device for more than a year now and it was working perfectly. Suddently 3 days ago i see the drive on my computer but i cannot access it. When i highlight the drive it doesnt show the size as usual. I cannot access my files. Itried to power down the device by pressing the button but it doesnt have any effects. I had to unplug the cord and plug it back in. Sometimes the blue light comes up and sometimes it doesnt. The result is the same though, the drive is offline and i dont see it anymore on my computer. yesterday it worked when i unplug it and plug it back in, but now nothing seems to work. I tried to plug it straight on the power outlet then the device spins but not lights and no change. NOw the power button doesnt work at all. Dont know whats going on. It was working perfectly before. Sometimes i get the message "failed to mount".

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  • ibrahimaix Dec 20, 2008

    Also i had some message about disk controller when i tried to access the drive. My warranty has expired so i dont know what to do

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  • 1,179 Answers

It sounds like the hardware failed. If it no longer mounts or powers up then I would say the hdd crashed and died. Sorry.

Posted on Dec 21, 2008

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