Question about Microsoft Xbox 360 Console

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Ive tried playing a game but it says open tray for my 360 so i took it apart and cleaned the lense but it still dont work what should i do

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Well, taking apart the Xbox360 voids warranty so Microsoft will be of no help. Your best bet is to clean the lense again, and if that does not work find a local geek to work on it for you.

Posted on Dec 20, 2008

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Xbox360:play dvd or open tray instead of playing the game


This sounds like your lenses is getting dusty. Try buying a lenses cleaning disk and see if that helps. They are usually at local stores for only $10-$15. Here's a few examples.

If it stops working all together, and the lenses cleaning disk doesn't help, then you either have to send it to Microsoft to get it repaired, or get the lenses itself replaced by doing it yourself or a third part company.
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-MarcusTurtle

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3. Put in a game and tap with a moderate force on top of the drive
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6. WARNING: Don't try this one if you don't want to take even the slight risk of damaging the console even further! Turn off the console with a cd in it. Then open the disc tray, and quickly take out the cd, slam the tray shut (Not too hard now), and turn off the XBOX 360.

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1 Answer

Trying to play a game but it won't let me cause it says open tray


hello, thjis sounds like a problem with your laser lense, you could try using one of those discs with small bristles on it to try and clean the lense or the lense could be broken

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YOU NEED TO REPLACE THE LASER THAT READS THE DISCS IN THE DRIVE COSTS ABOUT £40,
HAD THIS PROBLEM MYSELF!


please rate me :)

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Call 1-800-4MY-XBOX and they will solve your problem. 

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Try opening the disk tray with the 360 off. 05a1ed9.jpg Push a paper clip into 1 of these holes in your 360. It will pop the tray out. Grab the tray pull it out all the way. Put a game in, leave it open! Then turn your 360 on see if it boots the game.
"Your Disk tray might be going bad. It might be fixable but I will have to try it out on a bad drive which iI dont have at this time."

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