I had the same problem. I called the tech help number for the sd card and found out that my card reader could only read cards under one gigabyte in size. he told me were to go for the update and now it reads the card just fine. unfortunately I cant remember where I got the update from. I just reformatted my computer so I am trying to find it again.
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Hi,when you purchase a new micro SD card before use, youwill need to format the memory card so that you will be able to know the actual size of the Micro SD card by checking the details after formatting it.
After formatting the micro SD card and checking the details, if you still do not see the accurate size which is about 1.88mb or the about, that means the micro SD card you bought needs to be replaced. Not a good one.
We have 3 of the original 512Mb Disney MixMax players for the kids and, according to the specifications printed on the box, the largest memory card you can use is a 2Gb card, you cannot use a 4Gb memory card with a Mix Max. I have further tested this fact by trying to use a 4Gb card myself and it will not work no matter how I try to format it or anything else. I decided to be smart: read the information they give you with the product and don't try to add a memory card that's too big for the item's capabilities. You have no choice but to buy several 2Gb cards like we did and put them in a carrying case so the kids hopefully won't lose them.
In my experience, every mp3 player/photo frame/etc with a card reader has a MAXIMUM memory limit for the type of card that it can read. It is possible that the Sansa player can only read 2GB Micro SD cards or smaller - and thisi nformation may not have been available when they printed the manual. If you have followed all instructions, and it still will not read the card, try switching to a 2GB Micro SD card.
Not sure if you have found the solution to your
mp3/SD-card problem, it has been almost a month. Obviously I had the same
problem. That's how I found your question. What I did was re-format both the mp3
and SD, then loaded the SD card first and sofar so good.
Anything over 4GB is a Micro SDHC card, not a Micro SD card. It is a completely different type of card format on the inside, and despite the compatible size and shape, it will not work on devices labeled only as Micro SD card compatible. The Sansa e200 and up (e250, e260, ect.) are NOT COMPATIBLE WITH MICRO SDHC CARDS (Micro SD cards that exceed 2GB in capacity).
According to what I've read, you can double the original memory, but no more than that, so the max you can have on a Sansa e250 would be 4 GB (2GB internal memory and 2GB external memory). I also read that the micro SD cards holds
music only-no video.
Try updating the firmware, you can download it from the RCA Website (http://support.rcaaudiovideo.com/).
If your computer doesn't recognize the player, you'll have to turn it
off, remove the battery and keep "PLAY" pressed for 10 seconds while connecting it to the
USB port, then update the firmware.