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Indicating paper jam in Canon NP2120

My staff pulled out the paper when it got struck half-way between the rollers. Since then the indicator is showing paper jam on the 'B4' tray. But he didn't used the any of the internal tray nor there is any blank paper kept in the 'A4' or 'B4' tray, rather he used the external right-hand side tray to insert the paper. I have checked any possibility of torn-out papers but find none. Kindly help me out as I am facing losses in business since last three or four days. Please let me know if I can chat with any one of you via Yahoo or Windows Messenger.

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  • Canon Master
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Dear sir; When you pull out the paper opposite direction, the sensor right underneath the roller it go opposite direction too so you just check the sensor put it back to their right position should be OK,Let me know if you need more help ! good luck,
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Posted on Dec 20, 2008

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Canon ir2016 jams papers under registration clutch. the clutch runs on power up but does not run when copig or printing help


This seems to be a common problem for the Canon ir 20 xx series machines. The problem is having machine indicating paper jams on the left hand side of the machine. When you open the left cover you do sometimes find paper stuck on entering the fuser unit. The main problem, and loads of these machines with these problems have been fixed, are the half moon pickup rollers! Clean the pickup rollers or even better, replace them and you will get the machine working 100%!! To confirm this try copying from the machine using the manual feed tray. You will never get a paper jam. This fault is due to incorrect pickup resulting in timing problem and thus getting paper jams! Good luck!

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Replace the paper pick up & paper feed & paper sep. rollers in the paper tray... Good Luck

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Everytime I send something to print the printer starts normally, it grabs the paper to start printing but then the paper never moves again. It sounds as though the document is actually printing but theres...


I don't know what printer you have, but this applies to all printers. The first paragraph is just for inkjets. The the whole is related to laser printers.


85% of paper jams are caused by worn rollers. The rubber treads in the rollers wears down, making them smooth, so they won't pick up the paper. Sometimes, they are aged, which also gives them a smoother rounded texture, causing jams. The quick fix is to liven up that roller with a mixture of alcohol and soap. Damp a rag with the solution and wipe the rollers clean with it. That's make them more pliable and the paper jams will cease.


Metal Tab Separation- Pull out your paper tray and examine either end where the paper sits in. If any of the corners are held down by metal tabs, this is your paper feed system. Chances are, you only have one rubber roller or one set of rollers arranged along side of each other. Reach in where the tray goes and feel up. You should feel some rollers. They might be completely round, or they might be shaped like a half moon. Clean whichever part of them you can with the solution, and this should stop your paper jams. It might be necessary to turn them, but don't force them if they don't move freely.

Pickup Roller and Separation Pad-

If your printer uses this paper feed system, you should see a small piece of flat or slightly curved rubber or cork. It would be towards the end of the paper tray, or deep inside the paper loading cavity on top loaders. This 'separation pad' rubs against the paper feed roller, so if you find the pad, you've found the roller. Clean it and your jams should stop.


Three Roller Paper Separation System- Pull your paper tray out, and look for a roller on either end of it. If you find one, clean it. Then look inside the printer where that roller would rest with the paper tray inserted. You'll find another paper roller there. Clean this one also. Finally, look further back or closer to the front of your printer (depending on which way your paper feeds) to find another roller or set of rollers. Clean all of these, and your paper jams will go away



I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309

Jul 15, 2011 | Office Equipment & Supplies

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I've had my brother mfc-7440n for over 2 years and it's been working great until this past week. Now, it has a paper jam every single time I try to print anything, causing me to have to remove the...


85% of paper jams are caused by worn rollers . The rubber treads in the rollers wears down, making them smooth, so they won't pick up the paper. Sometimes, they are aged, which also gives them a smoother rounded texture, causing jams. The quick fix is to liven up that roller with a mixture of alcohol and soap. Damp a rag with the solution and wipe the rollers clean with it. That's make them more pliable and the paper jams will cease. If you plan to keep your printer,

Replace the pick-up and feed rollers.


Metal Tab Separation- Pull out your paper tray and examine either end where the paper sits in. If any of the corners are held down by metal tabs, this is your paper feed system. Chances are, you only have one rubber roller or one set of rollers arranged along side of each other. Reach in where the tray goes and feel up. You should feel some rollers. They might be completely round, or they might be shaped like a half moon. Clean whichever part of them you can with the solution, and this should stop your paper jams. It might be necessary to turn them, but don't force them if they don't move freely.

Pickup Roller and Separation Pad-

If your printer uses this paper feed system, you should see a small piece of flat or slightly curved rubber or cork. It would be towards the end of the paper tray, or deep inside the paper loading cavity on top loaders. This 'separation pad' rubs against the paper feed roller, so if you find the pad, you've found the roller. Clean it and your jams should stop.


Three Roller Paper Separation System- Pull your paper tray out, and look for a roller on either end of it. If you find one, clean it. Then look inside the printer where that roller would rest with the paper tray inserted. You'll find another paper roller there. Clean this one also. Finally, look further back or closer to the front of your printer (depending on which way your paper feeds) to find another roller or set of rollers. Clean all of these, and your paper jams will go away

I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309

Jul 10, 2011 | Brother MFC-7440N Laser Printer

1 Answer

Printer doesn't send paper all the way says paper jam, rollers are moving doesn't print


Possibly the sheet detector sensor, that had become bent out of true alignment, which is telling the printer that there are a number of sheets going through and indicating a jam situation. You need to inspect the guide roller, make sure it is free to move and touches the sheet of paper when it is loaded. If it is bent out of alignment, GENTLY try to bend it back downwards (make sure the paper thickness setting is set to paper not to card when doing so,)

Jun 13, 2011 | Canon PIXMA MP240 All-In-One InkJet...

1 Answer

My CLX 3175FN printer continues to have a paper jam. Right now I cannot print any paper size without it jamming. What can I do to correct this problem?


Paper jams


85% of paper jams are caused by worn rollers. The rubber treads in the rollers wears down, making them smooth, so they won't pick up the paper. Sometimes, they are aged, which also gives them a smoother rounded texture, causing jams. The quick fix is to liven up that roller with a mixture of alcohol and soap. Damp a rag with the solution and wipe the rollers clean with it. That's make them more pliable and the paper jams will cease. If you plan to keep your printer,

Replace the pick-up and feed rollers.


Metal Tab Separation- Pull out your paper tray and examine either end where the paper sits in. If any of the corners are held down by metal tabs, this is your paper feed system. Chances are, you only have one rubber roller or one set of rollers arranged along side of each other. Reach in where the tray goes and feel up. You should feel some rollers. They might be completely round, or they might be shaped like a half moon. Clean whichever part of them you can with the solution, and this should stop your paper jams. It might be necessary to turn them, but don't force them if they don't move freely.

Pickup Roller and Separation Pad-

If your printer uses this paper feed system, you should see a small piece of flat or slightly curved rubber or cork. It would be towards the end of the paper tray, or deep inside the paper loading cavity on top loaders. This 'separation pad' rubs against the paper feed roller, so if you find the pad, you've found the roller. Clean it and your jams should stop.


Three Roller Paper Separation System- Pull your paper tray out, and look for a roller on either end of it. If you find one, clean it. Then look inside the printer where that roller would rest with the paper tray inserted. You'll find another paper roller there. Clean this one also. Finally, look further back or closer to the front of your printer (depending on which way your paper feeds) to find another roller or set of rollers. Clean all of these, and your paper jams will go away


Also:

Start a print from tray 1/manual feed and just as the trailing edge of paper is entering the machine; quickly open it to stop print and take out the cartridge and look at the drum and the paper underneath. If the issue is there at that point then it would point to the cartridge. If not then it is in the fuser area.


If I could be of further assistance, let me know. If this helps or solves the issue, please rate it and give a testimonial for my response

Thanks, Joe





I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309

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If you check to make sure and small fragments of paper are not hindering the operation of the switch. The switch is located on the left side of the tray and will be spring loaded. The switch should move freely without binding. Make sure no toner or dust is on the optical sensor assembly. See Diagram for location.



prefab_8.jpg

If the switch seems OK and the printer still reports an error, the printer will require professional care.

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I have a Canon MP480, has error message indicating paper jam, but there is no actual paper jammed.


TRY TO ROll THE PAPER ROLLER backword and forword and then power it up the printer and should be ok

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Look at the feed rollers.
If you pull the paper cassette out and look into the now exposed area, you will see two rollers in the machine, just above where the roller in the front of the paper cassette was positioned.
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Look closely at these rollers... they should have a "rough" surface. If any of them are smooth, you will have to replace them.
There are two blue hub rollers and one white roller.
Part #'s:
Blue: RM1-0037-000CN (Qty.2)
White: RM1-0036-000CN (Qty.1)

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