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Microwave panasonic genius nn t687sa, all displays working - but will not heat tried resetting of demo mode - problem still exists any suggestions

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6 Suggested Answers

  • 195 Answers

SOURCE: My Panason NN-C994S is on demo mode and I am

Hello,

If you go to the Panasonic site you can download the manual.

www2.panasonic.com/consumer-electronics/.../model.NN-C994S

Regards
Alan Hood
ami-man
UK

Posted on Apr 06, 2010

MicrowaveSvc
  • 8820 Answers

SOURCE: Microwave oven (nn-sd997s) stuck in

It may be in the startup mode. Try this:

Setting the Clock
1. Press Timer/Clock twice. Colon flashes.
2. Set time of day using Time Dial. Time appears in the display window; colon continues flashing.
3. Press Timer/Clock. Colon stops flashing; time of day is entered.

If that doesn't do it, try unplugging it for a minute or two then try again.

Is the Child Lock on?

To Set Child Lock Press Start 3 times. “LOCK” appears in the display window. "LOCK" continues to be displayed until Child Lock is cancelled. Keypads may be pressed but the microwave will not start.

To Cancel Child Lock Press Stop/Reset 3 times. The display will return to colon or time of day when Child Lock has been cancelled.

You can download your owner's manual here.

We're happy to help and we appreciate your thoughtful rating of our answer.

Posted on Apr 27, 2008

SOURCE: Panasonic Dimension 4 the Genius

i had to take the entire cover off the microwave (it is held in pace by screws at back as well as the bottom). Take the busted bulb to hardware store (bunnings) or panasonic spares and replace. Note I have a slightly different models (nn9853, nn9807).
AH

Posted on May 26, 2008

MicrowaveSvc
  • 8820 Answers

SOURCE: Microwave Panasonic Genius Prestige Model

A microwave can be dead for many reasons.

It may be the fuse, which is usually located behind the grille or on the floor of the oven behind the control panel or between the door switches.

If the fuse is good, it may be an open thermostat or thermal cutout (TCO) / thermal fuse on or near the magnetron or on top of the cavity / body of the oven.

If it goes dead for a while during or after cooking then comes back on, the magnetron is probably overheating and causing the magnetron thermostat to open.

Then when it cools, it closes the circuit and allows power through again.

When checking TCOs or thermostats, if it has a hood fan thermostat, that should read open, as opposed to the others, which should read closed.

The TCOs you need to be concerned usually with have all black or white wires only. Please reply with photos of your interior if you have questions.

If it went dead almost immediately after pressing the Start pad, that's usually a shorted high-voltage capacitor.

If it went dead a few seconds after pressing the Start pad, that's usually a failing high-voltage transformer.

If it goes dead or blows the breaker (or GFI) when you plug it in or open or close the door, then there's a problem with a door switch or door switch mount.

If it's intermittent or random, it may be a bad connection, usually on the control board or a loose fuse holder, or even an intermittent fuse.

You should do a continuity test on the fuse while it's in the holder (with the microwave unplugged, of course) then turn the fuse by hand or take it out and put it back in, then test it again.

If you remove the fuse, then press the meter leads against the ends, it can allow internal contact to be made and make a bad fuse appear to be good.

If you or someone you know decide to look into it, we have critical safety information and disassembly information at our site, and our link is at our listing here on FixYa.

You can order Panasonic parts here.

You can find an authorized Panasonic servicer here.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Posted on Sep 28, 2008

MicrowaveSvc
  • 8820 Answers

SOURCE: Stuck in Demo mode

The first thing I would suggest is a hard reset. Unplug the unit for a minute or so. Then plug it back in, set the clock and try again.

If that doesn't work, leave it unplugged for maybe an hour.

If that doesn't work, check the owner's manual.

You should be able to download your Panasonic owner's manual here.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Posted on Dec 07, 2008

falter
  • 245 Answers

SOURCE: we had a power blackout now my panasonic genius

hi sorry to hear whats happened.....but very simple solution.....
turn power switch off for a few sec and then turn on again....this will reset ur microsoft to factory setting like it was when u got it from the store....just follow manual instruction if needed.....this will solve ur problem for sure
good luck and happy cocking

Posted on Mar 07, 2009

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