Question about Xerox Phaser 8400 Laser Printer

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Pages printing blank

Xerox 8400N

10mm image printing down one side rest of page blank

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Resolving white, light lines or streaks (eliminate light stripes)

From the printer, print the Troubleshooting Print Quality Pages.
With Troubleshooting highlighted, press the OK button.
Scroll to Print Quality Problems by pressing the Up or Down Arrow button. Press OK.

Scroll to Troubleshooting Print Quality Page. Press OK.
Evaluate the Light Stripes Test page for missing printhead jets (missing cyan, magenta, yellow or black color bars).

Clean the maintenance unit's wiper blade and empty the waste tray. A dirty maintenance drawer wiper blade can cause white lines and weak or missing printhead jets. Using a clean lint-free cloth or a paper coffee filter, gently clean the blade with a wiping motion across the entire length of the wiper blade.

Posted on Dec 22, 2008

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You can see it in either the display or on the startup or configuration pages.

It must have a "D" in the name for you to be able to do automatic duplexing. i.e. 8400DN or 8400DX . Then you can scroll to printer setup
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Faint horizontal dark line about 2 1/8 inches down from the top


Hi,

You can easily fix this yourself, one of the quickest ways to fix it is to print 10 doublesided blank pages and it will clean the inside of the machine for you and the line will vanish.

For further print quality problems on this machine follow these instructions to troubleshoot.

When troubleshooting image quality problems, it is important to understand the situations in which the problem occurs.

Print a copy of the color test pages to determine whether the problem is in one color or more than one color.
  1. Press the [Up] or [Down] arrow button on the Control Panel to select [Troubleshooting] on the Display Screen, and then press the [OK] button.
  2. Press the [Up] or [Down] arrow button to select [Print Quality Problems], and then press the [OK] button.
  3. Press the [Up] or [Down] arrow button to select [Color Test Pages], and then press the [OK] button to print the test pages. If the problem occurs with one color on the test pages, perform the solutions for this problem. If the problem occurs in more than one color on the test pages, restart your search and select a case for the image quality problem occurring through all colors.

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Can anyone help I have a Xerox 8400N and im getting 10mm image printing down one side rest of page blank


About a 95 percent chance that you have a bad print head.You can try cleaningn cycles and also jet substuitution but your problem is blocked jets.
You could have a piece of paper between the drum and print head.

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I start with a 4 page (US letter sized) document I wish to print as a booklet on tabloid paper.
In the (page layout or editing program's) print dialogue, I've said print all pages, set it at 1 page per sheet, then clicked the printer properties button to open the Xerox Workcenter 7345PS option dialogue.
In the Xerox dialog on the "Paper/Output" tab, selected the larger (Tabloid, 11x17" in my case) paper size, selected 2-Sided Print. Then I select the "Layout/Watermark" tab and clicked the Booklet Layout radio button, chose "Landscape" for the Page Layout Option. Note: I saved these settings as "Tabloid Booklet" by clicking the down-arrow to the right of "Driver Defaults" so that I could select them and not have to dial in every one of the settings whilst experimenting.

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