In the past I have been able to transfer/capture/upload videos with no problem using the USB method with this camera. Now all of a sudden, I can capture the video using Windows Movie Maker, Nero, and ArcSoft Video Impressions. The picture is fine but no sound at all. Now there is sound coming from the camera while I am capturing the video but no sound on playback from the PC. It is the same with all three programs that I use which leads me to believe that it has something to do with a setting on the cam or something wrong with the cam. Any ideas?
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Depending on the type of equipment you are using, you may need two connections between the source device and the computer. Audio cards will only transfer the audio portion from the source. You would need a video capture method in order to get the video. Some cameras will have a USB or IEEE1394 (Firewire) connection which will allow video transfer. You will also need a software package to edit the captured video/audio. If you have a late model PC, the Microsoft Movie Maker is usually pre installed and will work fine for basic projects.
I'm sorry for the difficulties you're experiencing in transferring videos from the Camcorder to the Windows 7 Operating System. The USB streaming driver for the Camcorder is not available for Windows 7 OS from Sony at this point. Hence it is not possible to transfer videos using USB interface. You may use i.LINK or A/V interface to transfer videos from the Camcorder to the Computer which is running on Windows 7 Operating System. If your computer does not have the i.LINK port, you may purchase an i.LINK capture card to resolve the issue.
Please follow the steps to transfer video to a computer using an i.LINK connection (IEEE 1394).
IMPORTANT: Video capture software and a compatible video capture card must be installed on the computer. Depending on the computer manufacturer, various video capture cards and software (Adobe Premiere, Roxio Video Wave, Microsoft Windows Movie Maker, etc.) may be available or already installed on your computer. If necessary, contact the manufacturer of your computer for further information.
NOTE: Many Sony VAIO computers are bundled with Sony DVgate Motion or DVgate Plus software for video capturing. Some VAIO computers also include Click To DVD software that will allow video capture to the computer hard drive or directly to a DVD.
Connect an i.LINK cable (also known as IEEE 1394) to the i.LINK port on the digital camcorder.
Connect the other end of the i.LINK cable to the computer.
NOTE: The computer i.LINK ports and capture cards may have either 4-pin or 6-pin connections. Sony digital camcorders use i.LINK ports with 4 pins. If your computer only has a 6-pin i.LINK port, then it will be necessary to use a 4-pin to 6-pin i.LINK cable.
Turn on the digital camcorder by moving the POWER switch to the VTR position.
Cue the camcorder tape to the beginning of the video footage.
Turn on the computer.
Start the video capture software on the computer.
Begin playing the recorded video in the camcorder.
Begin importing the video with the capture software.
It should now be possible to copy the video using the video capture software if the computer hardware and software are configured correctly.
Thanks for understanding. Please let me know if you require any clarifications.
Try to capture the video first in your drive C and please check if you will get the same result. If not try capture the whole video and do the copy and paste so that you can transfer it to your external hard drive.
If you still getting the same result when capturing the video to the drive C.
Try to defrag your hard drive C. Disable your antivirus and firewall connection.
Update the driver of your video card and sound card.
If your using a laptop or the desktop. Make sure that the dazzle device is connected at the back USB and not in the front.
Did you try uploading using a firewire card and firewire cable? It is an alternative to USB and is the most preferred way of transferring video from the camcorder these days. Also did you try uploading the video using windows movie maker? COnnect your camcorder to your computer and press the capture from camera option to capture the video on your camcorder to your computer. If you have already tried everything then the simplest way to transfer is to remove the 1.5" hard drive connect it to your computer(your computer should have SATA connector), transfer the video and put the hard drive back into the camcorder. Might sound crazy but its a very effective way considering the fact that it is quite easy to remove the hard disk from most camcorders.
Several steps are involved.
You will need a firewire or USB cord to connect your camera to your computer. You will need a video capture application on your PC. Macs come with this program, I-Movie. Once captured, the movies can be edited. Your PC will need a combination drive to burn a DVD from the captured material.
An easier way: Take your camera output and feed it directly into a DVD recorder. No editing, but it is a one-step process. I use both methods.
Based on your post/description, a couple of possible reasons:
1. The drivers were not initially loaded/installed - use the original CD that came with the handycam to install/reinstall the drivers; or
2. The USB cable or USB port is faulty - replace or try another port;
3. You have to manually select the video capture device;
4. You don't need to "capture" but "Import Video" i.e. use an existing movie file that is saved in your handycam - copy, paste or use;
Hope the above give you an idea or two. Pls post back how things are or if you need further information. Good luck and kind regards.
The only Analog camcorder that has a USB Connection for transferring pictures or video is the SC-L770. The SC-L770 can transfer video (live or recorded) and still photos through the USB connection. You can also transfer audio using the audio cable provided.
After installing the driver and software, you can begin transferring data using the software provided.
Connecting to a PC
1. Connect a USB cable to the USB port on the PC.
2. Connect the other end of the USB cable into the proper terminal on the camcorder. (USB jack)
3. Connect the audio cable to the Line input jack of the PC. If the PC has no Line input jack, connect the audio cable to the MIC input jack. In this case, however, a noise may be produced depending on the PC.
* If you disconnect the USB cable from the PC or the camcorder while transferring, the data transmission will stop and the data may be damaged.
* If you connect the USB cable to a PC via a USB HUB or simultaneously connect the USB cable along with other USB devices, the camcorder may not work properly.
* In this case, remove the other USB devices from the PC and reconnect the camcorder.
Some other Analog Camcorders have a snapshot mode which allows you to take a still photo with your camcorder. However, you cannot transfer these to a computer unless you purchase additional hardware such as a capture card. Some capture cards have analog a/v inputs which will allow you to use the a/v outputs on the camcorder to connect to your pc and transfer images and video. You can purchase a capture card at most computer and electronics stores. Samsung does not support capture cards.