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ViewSonic 19" VA1918wm monitor problem

I had a problem with my monitor. It would not turn on. I complained to the customer service folks, who sent a service engineer to inspect the problem. He noted that the logic board was faulty.

Now, it's been 45 days and the customer care tells me that due to parts unavailability they aren't able to send the logic board soon enough.

Does anyone know what I should do in this case? How do I get atleast a temporary replacement for my monitor.

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6 Suggested Answers

6ya6ya
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SOURCE: Viewsonic vx924 LCD burnt transformer - T1

I did find a source for ccfl inverter transformers.The site is www.bourns.com

Posted on Dec 29, 2007

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JULIANFIX
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SOURCE: ViewSonic VX910 19" LCD - Where can we buy parts to fix

check first with their page: www.viewsonic.com

Posted on Apr 22, 2008

Atomik81
  • 46 Answers

SOURCE: VX922 19" Monitor -Terrible customer service by ViewSonic

The only advice that I have on this issue would be to call ViewSonic again and as soon as you get a Rep on the phone you need to ask for a supervisor. In the event that the supervisor is not helping you ask to speak to his supervisor. Make a point to mention the issues that you had in the past and then make them aware that you are upset while maintaining your cool because they will be more apt to work with you if you remain calm.

If all else fails you might mention that there is a burning or smoke smell coming from the monitor :-)

Posted on Dec 30, 2008

  • 3 Answers

SOURCE: 2003 Buick Century Custom and the Service Engine Soon Light

You will need to have a reputable mechanic do a diagnostic check on the car to determine the problem. This should pull up a code number in your car's computer and help point the mechanic and you in the direction of the malfunctioning part/s.

Just today, I had a diagnostic check done on mine for nearly $45.00. The mechanic was able to figure out the reason why my service engine light was staying on. I knew my car's radiator fans failed to run when car's engine was hot except when the A/C was running. I had changed out the sensors and was never able to get the light to go out or get the fans working. They were able to determine that the 25 amp fuse for the fans located under the hood was blown. After replacing it, the fans worked as they should, my car runs cooler and the engine service engine light is now out. Of course there are many possible reasons why the service engine light may come on including problems with the car's emissions. A reputable mechanic can solve your problem.

Posted on Apr 09, 2009

  • 1915 Answers

SOURCE: 2 monitors are showing "not

You need to replace your O2 sensor, that should clear pretty fast-does it switch slowly (talking about the upstream O2 sensor)?

-as to the evap, on some cars they won't test unless the tank is between 1/4 and 3/4 full for an extended period of time, but you might just need a gas cap.

Posted on Dec 23, 2010

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1 Answer

Viewsonic VA1918wm-2 . Screen goes black after 2 to 3 seconds . Have check on other pc , with different VGA cable .....same thing happened.


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I want to see my lcd monitor's waranty status from my serial no


Hi

you can call ViewSonic Customer Support: 800-688-6688 in the U.S. and 866-463-4775 in Canada, give them your product serial no and they would be able to give you the status on your product warranty.

In case you want to avail the warranty service they would also give you a RMA (Return Material Authorization number) number.

As mentioned on ViewSonic website "ViewSonic LCD computer display products carry a three (3) year limited warranty for parts, labor and LCD backlight. Optiquest products carry a limited warranty of one (1) year for parts, labor and backlight. In order to receive warranty service, proof of purchase of the ViewSonic product is required."

Hope this helps

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KreativeGeek

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The only advice that I have on this issue would be to call ViewSonic again and as soon as you get a Rep on the phone you need to ask for a supervisor. In the event that the supervisor is not helping you ask to speak to his supervisor. Make a point to mention the issues that you had in the past and then make them aware that you are upset while maintaining your cool because they will be more apt to work with you if you remain calm.

If all else fails you might mention that there is a burning or smoke smell coming from the monitor :-)

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