Question about Umax Astra 3400 Flatbed Scanner

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Umax astra 3400 will not preview

Everything was okay a few days ago, now when I went in to scan a document using windox xp wizard, I found that I could not preview the document. This is a used scanner, without any software, was working fine, and now this problem. Can anybody help?

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  • Rajoo Rajoo Apr 02, 2007

    N.B. I have already tried uninstalling and re-installing it - same result.

  • Rajoo Rajoo May 09, 2007

    First of all thanx for taking the time to respond.

    I am not able to add anything via msconfig.

  • Rajoo Rajoo May 09, 2007

    I have windows xp prof.

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I had the same problem. I solved it by having acraware32, acraware and vsaccess added to my startup items. I have windows ME. Run, msconfig, startup, and add those 3 items.

Posted on May 09, 2007

  • Carolyn Ingold May 09, 2007

    Sorry I mispelled Ocraware.

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