Question about Samsung 26 Cu. Ft. Side-by-Side Refrigerator, RS267LA

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Samsung RS2555SL humming noise

We experienced a problem about 10 days ago when the water dispenser stopped working. We replaced the filter, but still no water. That same night, we had a brief power outage (5 second?) The next morning, I noticed the milk was not a cold as it normally is straight from the appliance. I then observed that the temp indicators for both sides were blank. The bottom right part of the fridge side 8 display had the | showing. I did some searching and found by pushing the Power Freeze and Power Cool buttons at the same time for a few seconds and then the compressor came on and cooled the fridge. I wanted to get the temp back down ASAP so when the cooling started again, I hit Power Freeze and Cool to speed up the process. Now, I am hearing a low pitched hum that stops when I open the fridge (not the freezer). When I open the door, the sound resembles an air compressor coming to slow stop. I took the back service panel (the lower one) off and looked at the fan (next to the compressor tank). It is running fine and not hitting anything. My wife opened the door as the humming stopped and the fan and compressor were running quietly. Is there fan that brings freezer air into the fridge that could have frozen condensation causing the problem? If so, where is it and how can I fix it? What else could cause this? TIA

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  • Dave Pluimer Apr 03, 2007

    Well, I tried taking the the housing where I'm hearing the fan noise off. No luck - I can't get to the fan. Plus, I'm really loosing cooling on the fridge side.

    I'm unloading the whole works and letting it thaw out with the doors open and see if that works.

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Don't know this model specifically, but have had loads of problems with these samsung fridge-freezers. the no water in drinks dispensor is probably due to the water bottle at the bottom of the fridge being frozen. this is endemic with samsung the noise you hear is ice hitting fan. samsung use two systems for fan. the one i think you have is separate fans for fridge and freezer and a separate evaperator for fridge and freezer. take of the back plate of the fridge and you will find the fan mounted in it. disconnect the plug and socket connection. you will probably find ice build up round the fan blade. melt off with hot water. the bar you had showing on the "8" is a fault code - the most common fault being the defrost termination sensor. unless you are experienced, this is not really a diy appliance

Posted on Apr 02, 2007

  • douglas smith Apr 03, 2007

    letting the whole lot thaw out should work but you still have to get it fixed. these samsung are a problem from bitter experience having done lots. the culprit is almosr certainly the defrost system

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The freezer has gone on to test mode for some reason press and hold down at the same time the power cool and power freeze buttons for 8 seconds this will take it off its test cycle

good luck

phil

Posted on Mar 30, 2008

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