Question about HP LaserJet 3050 All-In-One Printer

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I have hp laserjet 3050 and i not able to receive fax

Sending is ok but get an receiving fax error like comm error 232

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Hello Rupesh,

Following is the description for Error 232
A communication failure (comm error) has occurred between the two machines. OR The user at the remote machine may have pressed CANCEL. OR The power at the remote machine has been interrupted, or deliberately turned off, causing the fax session to be interrupted

  1. Re-attempt the fax reception at a different time when telephone line conditions have improved.
  2. If the error persists, and error correction is in use for the fax session, disable ECM
Disable V.34 on local machine V.34 is the modem protocol used by the product to send faxes. It is the worldwide standard for full-duplex modems sending and receiving data across telephone lines at 1,200 or 2,400 bps. The default setting for V.34 is ON.
Follow the steps below to disable V.34 setting.
  1. Press Menu/Enter.
  2. Press the < or > buttons to select Fax Setup, then press Menu/Enter.
  3. Press the < or > buttons to select All Faxes, then press Menu/Enter.
  4. Press the < or > buttons to select V.34, then press Menu/Enter.
  5. Press the < or > buttons to select OFF, then press Menu/Enter to save the selection.
top
Disable or Enable the ECM
  1. Press Menu/Enter.
  2. Press the < or > buttons to select Fax Setup, then press Menu/Enter.
  3. Press the < or > buttons to select All Faxes, then press Menu/Enter.
  4. Press the < or > buttons to select ECM, then press Menu/Enter.
  5. Press the < or > buttons to select OFF or ON, then press Menu/Enter to save the selection.
    NOTE: The default setting for ECM is ON.

Posted on Dec 22, 2008

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Error could be caused by the fax machine that you are sending to.
So you can receive faxes, but can't send them. Is it just the one number that causes the error, or is it all faxes sent that cause the error?
What I like to do on fax troubleshooting calls, is to call the phone company that the site is using. Tell them that you are having fax problems, and ask them to test the line.

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It's a communication error between the printer and the sender or the receiver.
Unplug the fax phone cord from the wall. Plug in a telephone into that outlet and see if you can make a phone call.
Plug your fax back in, and try it again.

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2 Answers

Comm error 232


This is the common cause and solution: A communication failure has occurred between the two machines. On the other hand, the user at the remote machine may have pressed the Stop button. Alternatively: the power at the remote machine has been interrupted, or deliberately turned off causing the fax session to be interrupted.

Solution:

1. Re-attempt the fax reception at a different time when telephone line conditions have improved.

2. If the error persists, and error correction is in use for the fax session, disable ECM . (See Error 222)

Good luck

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I receive 1 page of an incoming fax but then the next page is a fax call report saying comm error 232


Try this...
a) changing the Error Correction Mode (ECM) to OFF
b) disabeling V.34 option

steps for
a) Fax setup -- All faxes -- Error correction -- OFF
b) Fax setup -- All faxes -- V.34 -- disable

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These errors mean that the communications have failed, and can mean that the receiver at the other end has terminated the call prematurely.
If the problem occurs with the same destination, then the receiver fax may be the problem.
If the error persists try disabling ECM

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I found a blog on the Ooma site that said this can be fixed by prefixing your fax send number with 99. There were several comments from people who tired this fix and it worked for them!

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Hello sir ; Why don't try to replace a phone cable or check the wall jack.

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1 Answer

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basically error 232 indicates that a communication failure has occurred between the two machines
Following these steps may help resolving your issue

1. Make sure that the phone cord is plugged directly from the wall jack into the back port of the fax machine that is marked "Line" or "To Wall Jack", or that has a wall-jack symbol.
2. Verify that the line interface unit (LIU) (the box that the phone cord plugs into) is seated fully into the back of the fax.
3. Remove any other device from the line such as splitters, credit card machines, or telephone answering machines, and retry the fax communication.
4. Try sending and receiving faxes on a different fax line.
5.Try using a different telephone cord.
6. Have the phone company test your line for static or noise problems.
7. Disable Error Correction Mode (ECM) if the same error occurs repeatedly.

Hope this helps.
thx

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The error 244 results from a fax machine communicating and trying to 'Poll" your fax. (receive information you have loaded into the fax memory for all to receive) The error comes in when your fax has no information or is not set up to be polled.

Look in your menu for the "ECM" setting on the printer menu. If this error is getting persistent change the ECM setting to the opposite of what it is set now. More than likely your fax will say ECM=On, change to off.

If you have problems locating where the ECM section is, print a "settings report" or "printer menu".

Hope that helps you.

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