Question about Dell Latitude D600 Notebook

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Dell Latitude D600 with no sound

I have a Dell Latitude D600 which I bought recently with Windows XP and there is no sound at all.When I go into introduction to Xp or anything there is no sound. When I go into Windows Movie Maker it says 'Windows Movie Maker cannot be used because the required audio hardware cannot be found on your computer'. Does this mean the actual hardware is not in the computer or is it in the operating system and if so would you have any idea as to how I could repair this. thank you for any assistance you could provide.

regards,

Scott

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  • 68 Answers

Did you try to check if the sound card or the sound driver of the laptop is installed, if not go to support.dell.com and install the latest driver of the laptop,put the service tag of the system and that is the 7 alpha numeric characters at the bottom of your system.

Posted on Dec 20, 2008

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Posted on Jan 02, 2017

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Don't reformat it just yet. Tell us what OS you are using, and I can try to help.
I will assume you are using WIndows XP or Vista - what you can do, assuming you have kept your PC up-to-date, is try to run the inbuilt Microsoft anti-malware program.
Click Start, Run, type MRT and press Enter or click OK.
You should get the February 2009 version of the Microsoft Malicious Software Removal Tool.
Do a quick scan and see what comes up. If anything is found, reboot and repeat the process doing a full scan (can take several hours).
That should fix and remove the most common virus infections. Let me know how you get on.

If you still need to reformat, you need to use the Dell recovery CDs that came with your laptop. These were a blue recovery/drivers CD and a purple CD for Windows XP sp1 or a green CD for Windows XP sp2. Not sure about other versions of Windows. There is no magic button to reformat with Dell laptops.

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Visit support.dell.com, click on drivers and downloads, and then click on the service tag option.... enter the service tag from the bottom side of the laptop... it will then display the list of drivers for that laptop.

 

Download and install the audio drivers and any other ones that you need.... let me know if that solves it for you. Make sure they are for your laptop model and operating system.

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