Question about Sony NW-HD5H (30 GB) MP3 Player

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The song stuck

When I play the songs on the player, it get stuck and go back to the beginning every time.

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6 Suggested Answers

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SOURCE: No database

you need to format your mp3 player in order for you to utilize this, once formattted you need to download the sonique player and this will be use in downloading songs before you transfer to your mp3

Posted on Dec 03, 2007

SOURCE: I have problem with my NW-A1000 player....

Tried resetting it?

Posted on Jan 26, 2008

  • 8596 Answers

SOURCE: NWZ 615F Blk MP3 player

 “I can’t load any more songs into my mp3 player” or “An incorrect number of songs show up.” (MEMORY/FORMATTING ISSUE)
Sometimes, you can’t load any more songs into your player because, well, there just isn’t any more space left on your player.  Mp3 player product documentation does not actually list the actual amount of memory that you can use in your player, and it doesn’t list the actual number of songs that you can realistically fit on your player.  Every mp3 player needs a certain amount of memory space to operate and firmware upgrades decrease this available space – so, your 2GB mp3 player actually contains only 1.7 or 1.8 GB for music and other media files.  The mp3 player that says “can hold up to 1000 songs” may only hold 400 songs – the product documentation assumes that you are loading a 1-minute song in the lowest possible quality format – not very realistic.  A single 30-minute audiobook, speaker file, or video can seriously bring this number down.
Other times, however, you are experiencing a formatting issue or memory corruption.  If you plug your mp3 player into a computer that has an NTFS file system, and then plug it into a computer that has a FAT32 file system, you may experience this formatting issue (file system/formatting issue).  Similarly, this will happen if you plug an mp3 player into a computer running Windows Vista, and then plug it into a computer running Windows XP (operating system/formatting issue).  Or, if you plug your computer into a PC, and then into a MAC (PC or system/formatting issue).  Or, if you plug it into a computer with Windows Media Player 10, and then into a computer running Windows Media Player 11 (software/formatting issue).
Apparently, if you add too many folders, especially via Playlist, via Windows Media Player, the Mp3 player's file system will become unstable - it can only handle a certain number of additional folders. To resolve the issue:
1. Connect the player to the PC using the USB cable.
2. Open Windows Media Player.
3. Go to the Sync or Devices tab and delete all content from the player.
4. Go to the Tools menu and select Options.
5. Select the Devices tab, highlight the ILO or Siren player and click on Properties.
6. Uncheck the box "Create Folder Hierarchy on Device"
Now, when music is transferred, it will be placed in the root directory of the flash memory disregarding the folder structure and allowing all tracks to be seen.

This procedure was designed for Siren Mp3 players, but is applicable to many other Mp3 players. It is not a guaranteed fix for every Mp3 player and every error of this type, but it is certainly not a widely known or reported solution.

Before proceeding with a format or reformat of your mp3 player, check with the manufacturer first.  On many players, a format or reformat along the lines suggested here will override your mp3 player’s native formatting and render your player unusable.  Transcend’s T.Sonic player is especially susceptible to this problem, and should never be formatted.  Also, the instructions below are for Windows-based PCs, not for Macintosh.  There are two ways to format an Mp3 player - one on the computer itself, and one in Windows Media Player. Both methods will end up erasing all the songs on the player, but the player will be "good as new" after that. Sometimes reformatting in this manner will override the player's native formatting and cause problems - this can be reversed in some cases by updating the player's firmware or reloading the firmware. Firmware upgrades are available from most manufacturers' websites.
WARNING: The following procedures will erase all songs on the player.
Check if the file system is NTFS. If yes, format it to FAT or FAT32. - Connect player to computer, double-click my computer, right click on icon of mp3 player and select format. This only applies to Windows-based computers.
You can also format the player in Windows Media Player itself:
Connect your Mp3 player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "name of Mp3 player here 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
-Tha Mp3 Doctor

Posted on Sep 14, 2008

  • 8596 Answers


Reformat the player.

Posted on Dec 16, 2008

  • 8596 Answers

SOURCE: i downloaded songs onto my mp3 but they wont play

Here is the info from Sony:
Is it possible to drag and drop music from the Apple® iTunes® software to the portable player using the Content Transfer Application? Solution
sp.gif sp.gif Yes, if you have iTunes software installed, you can transfer music and playlists from iTunes software to the Walkman® player by dragging and then dropping the files to the Content Transfer application.

  • The Content Transfer application supports data transfer from iTunes software 7.6 or 7.7 to the Walkman player.
  • The Content Transfer application supports data transfer from iTunes software 8.0. However, for playlist transfer from iTunes software 8.0 to the Walkman player, make sure you are using the latest version of the Content Transfer application. The latest version can be downloaded from the Sony Support Web Site at
  • Digital Rights Management (DRM) copyright-protected files are not supported. iTunes music files may be able to be upgraded to iTunes Plus music files, which do not contain DRM.
  • Do not disconnect the USB connection during data transfer.
  • If there is insufficient free space on the portable player, the data cannot be transferred.
  • The Content Transfer application is included with most newer Walkman Video players. It also is available for additional models in the NWZ-A, NWZ-E, and NWZ-S series. Some models may require an update to be compatible. Additional model-specific information can be found in the Drivers & Software section of the Sony Support Web Site at

Posted on Mar 26, 2009

  • 393 Answers


do you still pay for your napster service, if not, that why your tracks have expired, if you do, then just hook up your mp3 player to your PC and it should update the licenses on the tracks

if you dont pay for napster anymore, one thing that maybe worth trying is setting the clock on your PC back to a date prior to the subscription expiration date and try playing a few songs without being connected to the internet. If the PC is not online, Windows has no way of telling if the time change is to correct a wrong time or deliberate.

I am not sure what Windows Media Player does when the expiration comes. If it modifies the song itself, then it may still be possible to play songs that you haven't tried playing after the expiration date if you set the clock back.

However, if Windows Media Player logs that the licenses have expired in its license database, then there is pretty much no hope in reactivating them by setting the clock back. Much like setting the clock back on expired shareware software

Finally, if you are willing to resume your Napster subscription, then chances are that your music will re-activate once your subscription is live.

Posted on Jul 07, 2009

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