Question about HTC Touch Pro Smartphone
I'm having problem sending out an email using the POP3 setup with godaddy domain. I'm getting an error when I try to Send and Receive.
I FINALLY GOT THE ANSWER! I ALSO HAVE A GODADDY EMAIL ADDRESS AND USE A HTC TOUCH PHONE FROM SPRINT. I've entered the following settings and my email now works like a charm! This is for a POP3 email address, not an IMAP email address.
You cannot send the email unless you have a sprint email address. Email must go through the Sprint server in order to be sent (incoming mail does not).
Call Sprint Tier II (877.345.7895) and ask them to set you up with a User Name and Password for the outgoing mail server. All the rest of the settings are as follows:
EMAIL SET UP Email Address: You@YourGoDaddyDomain.com Your Password: the password you use to access your go daddy account Check SAVE PASSWORD Click NEXT UNCLICK TRY TO GET EMAIL SETTINGS AUTOMATICALLY FROM THE INTERNET. Click NEXT. Your Email Provider: Internet Email Click Next Your Name: Dales Wife Account Display Name: 'GoDaddy Email" or whatever you'd like to call it so you can identify this account (you can have several email accounts sent to your phone). Click NEXT Incoming Mail Server: pop.secureserver.net Account Type: POP3 Click NEXT User Name: Again enter You@YourGoDaddyDomain.com Password: Enter your password again Check SAVE PASSWORD Outgoing (SMTP) Mail Server: smtp.sprintpcs.com CHECK Outgoing server requires authentication UNCHECK Use the same user name and password for sending email Advanced Server Settings: DO NOT Check: Require SSL for Incoming e-mail DO NOT Check: Require SSL for Outgoing e-mail Click DONE to return to previous screen Click NEXT Outgoing Server Login: TheNameGivenToYou@sprintpcs.com Password: When you call Sprint Tier II they will ask you what password you'd like. Check Save Password. Automatic Send/Receive: I use every 5 minutes and it doesn't seem to run my battery down. Click FINISH. This has been driving me crazy for two months now so I really hope this information helps somebody else out. Best of luck! NOW, if anyone knows how to remove those annoying envelopes when I access my mail - I could use the help. There are three envelopes there (one for GoDaddy mail, one for Outlook and one for Picture Mail.) I do not use Outlook or Picture Mail and would love it if I could remove those.
Posted on Feb 12, 2009
If you have another email address from your home internet provider, you can use the SMTP address, user name & password from that service instead. That worked for me & I didn't have to mess with customer service.
Appreciate your help!
Posted on Feb 13, 2009
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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