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Printig problem giving error that subsystem kernel

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This is an driver (in some parts memory) problem.
http://forums11.itrc.hp.com/service/forums/bizsupport/questionanswer.do?threadId=1258893

Author Subject: PCL XL error Subsystem: KERNEL Error: IllegalOperatorSequence printig problem - favorites_add.gif Clinton Griffin
Aug 13, 2008 02:59:02 GMT I purchased a HP Color LaserJet CM1312nfi MFP and connected to my HPLaptop with Vista 64-bit operating system and received the followingerrors when trying to print from most applications:

PCL XL error
Subsystem: KERNEL
Error: IllegalOperatorSequence

After many hours of reinstalling the drivers, the firmware, on thephone with Microsoft and on the phone with HP to no avail, I discoveredthe work around myself.

I downloaded the HP Universal Print Driver Series for Windows Vista 64-Bit and this driver works! Here is the link:

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareIndex.jsp?lang=en&cc=
us&prodNameId=3271558&prodTypeId=18972&prodSeriesId=503548&swLang=8&ta
skId=135&swEnvOID=2100


This solved my problem and hopefully it helps you.

- Clint

Aug 15, 2008 23:27:43 GMT Unassigned
Clint,

Just so you know what you were dealing with, as it may resurface, seeboth of Chris H's replies in this thread. Since the error was the same,it was a driver fault, and replacing the driver, not necessarily thatspecific UPD driver, that fixed it.

http://forums12.itrc.hp.com/service/forums/bizsupport/questionanswer.do;HP-FORUMS-S-WPA-IDX=H37N4f36mF4yp5t5NKsNBSL4PnhvrlHJnkHP21LmvMQkc43snv3j!-204454619
6!-1667575472?threadId=1203940&admit=109447627+1203190733494+28353475


I'm glad it's working for you.

Pat

Sep 19, 2008 03:31:26 GMT Unassigned
Update:

I continued to look at the issue and now think the problem is not thedriver, but the application software. Using the 64-bit driver for theCM1312:

1. I can print color using Paint and text using Notepad.

2. I cannot print from Adobe 9, IE 7 and Office 2007 (downloaded 9/17/08) in color. If I do I get the
PCL XL error
Subsytem: KERNEL
Error: Illegal Operator Sequence
Operator: EndSession
Position: 15

3. I CAN print all the products in 2 if I switch to grayscale.

4. I can print screen captures from the products in 2 using Paint -which may be my workaround until HP and Microsoft get together on asolution.

So does anyone from HP monitor this and report the issue and resolve it?

So theThe problem for me is color printing in Microsoft products.


Posted on Dec 31, 2008

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