Question about Samsung RS2630WW Side by Side Refrigerator

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My Samsung RS2630WW side by side won't make ice

I tried to get ice from the dispenser. The motor sounded like it was working but struggling, so I opened the door and took out the tray. My ice looked like it was very old-(freezer burnt). I threw the ice out and checked the hose at the top to make sure it wasn't frozen and it wasn't. (Its a super soft hose) Over an hour has gone by and the ice in the ice making tray has not dropped into the big white ice bucket. We did not use our ice for about 3 weeks because there was a problem with the well and were advise to boil water for 3 weeks-so ice wasn't used as well-Maybe that is part of the problem. I would have thought the ice waiting to drop should have dropped within the hour. Any thoughts?
Thank you!

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Haev you tried to reset the ice maker by pressing the button oin the bottom of the panel inside of the freezer then that should reset the maker anfd you should have ice in no time. Please be sure to rate this solution if it solves your problkem and if not don't and ask me anoither questipon before you rate it. thanks for Using FIxYa!

Posted on Jan 01, 2009

  • jjcna2rn1 Apr 02, 2011

    I tried the method above, and I am still not getting any ice, any more suggesstions?

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Posted on Jan 02, 2017

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