Question about Lexmark Z611 InkJet Photo Printer

1 Answer

Phote prints out faded and in black and pink only

I tried printing a copy of my head stone photo. it turned out light pink all over except for all the inscriptions done on the stone. that part was black. my color cartridge is old but the black one is new. can I do some kind of color test? if so, how? should I go ahead and change my color cartradge also?

Posted by on

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Guru:

    An expert who has written 7 tips or uploaded 3 video tips

  • Master
  • 859 Answers

Hello,

There are a number of single issues that can cause your problem in this case. The most common are listed below:
1.) Color cartridge expended.
2.) Print Paper selection incorrect.

From your statement above. I would suggest it is both item 1 and 2. Since, we are doing this assistance via chat mail, I can't come to your aid and witness myself what the results are and what your settings are for the paper type.

When you end up with a red hue over all over the print area the cause it usually a bad print head and selecting the wrong paper type.

To answer you question then, Yes, replace your color cartridge. But, first, try this method below to clean your color cartridge bubble jets.

When you go to print a job, always go into print setup or printer properties and choose the paper type as closely as you can to match the paper you are using.

The print head manual cleaning is listed below, it is from Lexmark. Below that is a process to clean blurry and bad print results. Although this is not specifically the case in your problem. The process to achieve resolution will also correct any problem your machine may be having. Remember, I do believe you need a new color cartridge. You will know with certainty however when you clean the cartridge head. If you do not see, cyan, magenta and yellow lines upon cleaning, at all, ever, then those inks are depleted. Replace your ink cartridge and then do these steps below the head cleaning.

Also, when ever you change a black or color cartridge you will want to run a print head alignment test and adjustment. There is enough of a difference in cartridges that this is quite necessary.

Please do not hesitate to give me as much feedback as possible on any issues and results you discover. You can use the comment text area below to respond to these instructions and give me the results of your tests and procedures.

Regards, Worldvet

Cleaning procedure

  1. Remove the print cartridges.
  2. Moisten a clean, lint-free cloth with water.
  3. Gently hold the cloth against the nozzles for about three seconds, and then wipe in the direction shown below.


    phote prints out faded and in black and pink only - pattlnk_6142005_1418-all_carts_clean_manually.jpg

  4. Using another clean section of the cloth, gently hold the cloth against the contacts for about three seconds, and then wipe in the direction shown.


  5. With another clean section of the cloth, repeat steps 2 through 4 above.
  6. Allow the nozzles and contacts to dry completely.
  7. Reinsert the print cartridges.
  8. Print the document again.
  9. If the print quality does not improve, repeat the steps for cleaning the nozzles and contacts up to two more times.
To Resolve Print Quality Issues (below is for blurry lines, it will resolve many other issues too, so proceed after replacing your color ink cartridge if upon cleaning you see no ink coming out and the cartridge feels very light and makes little to no sound when you shake the cartridge.)

Overview This article outlines various techniques for resolving a blurry print issue. Cleaning the print cartridge nozzles is necessary when:
  • Characters are not printing completely.
  • White dashes appear in graphics or printed text.
  • Print is smudged or too dark.
  • Vertical, straight lines are not smooth.
  • Colors on print jobs are faded, or they differ from the colors on the screen.
Clean the Print Cartridge Nozzles using the Computer
    1. Load plain paper.
    2. Open the Lexmark Solution Center (go to Start, Programs, Lexmark XXXX Series, Lexmark Solution Center).
    3. From the Maintenance tab, click Clean to fix horizontal streaks.
    4. Click Print. A nozzle page prints, forcing ink through to clean the clogged nozzles.
    5. Print the document again to verify that print quality has improved.
    6. If print quality has not improved, try cleaning the print cartridge nozzles up to two more times.
Clean and Wick the Cartridge
  1. Try cleaning and wicking the cartridge to help improve the print quality. See this article for directions.
  2. When this step is complete, try to run the clean print nozzles (CPN) operation again.
Auto Alignment · Align the print cartridges
Align the print cartridges after installing them to improve print quality. To do this:
    1. Load plain paper.
    2. Open the Lexmark Solution Center.
    3. From the Maintenance tab, click Align to fix blurry edges.
    4. Click Print. NOTE: Discard the page after it prints.
User the Quality Settings in Print Properties
Print Properties is the software that controls the printing function when the All-In-One is connected to a computer. You can change the settings in Print Properties based on the type of project you want to create. Do the following:
  1. With a document open, click File, Print.
  2. In the Print dialog, click the Properties (or Preferences, or Options, or Setup) button. The Print Properties screen appears.
    Click here for an enlarged view.
  3. Try changing the following settings to see if your print quality improves:

    Quality/Copies

    Quality/Speed
    Multiple Copies·Specify how the All-In-One should print several copies of a single print job: collated or uncollated.
    Print Color images in Black and White·Select this to print color images in black and white.

    Paper Setup

    Paper Type·Select the type of paper you are using, or allow the printer sensor to select the paper type for you.
    Paper Size·Select the size of the paper you are using, and specify whether or not you want to print borderless.
    Orientation·Specify how you want the document oriented on the printed page - portrait or landscape.

    Print Layout
    Layout·Select the print layout you require.
    Duplexing·Select this option when you want to print on both sides of the paper.
Save Settings
From the Save Settings menu, you can name and save the current Print Properties settings for future use. You can save up to five custom settings
I Want To
The I Want To menu appears when you open Print Properties. It contains a variety of task wizards·printing a banner, printing a poster, printing a photograph, printing an envelope, printing on both sides of the paper·to help you select the correct print settings for a project.
Check the Media

If the print is still blurry, try printing the same image on a different media brand/type: plain paper designed for use with inkjet printerscard stockgreeting cards, index cards, postcards, or photo cardscoated paperphoto or glossy papertransparenciesiron-on transfersbanner paper

Use the Lexmark Photo Editor

Try printing a higher quality image, or print an image from a different source.



Posted on Dec 20, 2008

  • Glenn Rogers
    Glenn Rogers Dec 21, 2008

    What results did you manage to achieve? Thanks. Your reply will help in assisting in our repair database.

×

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

BROTHER P-TOUCH IS not printing


It is obvious it has a failed electronic component, since these are not repaired/exchanged except when they are under warranty best thing to do is just replace it.

Jan 09, 2017 | Brother Office Equipment & Supplies

1 Answer

Need to change font size larger when printing


Change the font on your document before printing

Jan 12, 2015 | Office Equipment & Supplies

1 Answer

B&w/gray Scanning Is Okay But Color Scanning Problem


Run ink head cleaner routine. If you cannot the list make and model of printer. Thanks.

Dec 25, 2014 | Office Equipment & Supplies

3 Answers

My Epson WF-3640 is printing with gaps in the text. How do I fix this issue?


Make sure you should remove shipping tape from the ink cartridge. These taps are used to protect printer during shipping but you have to remove it before starting printing. Beacuse these taps prevent the ink to entering in print head. If you will not found shipping tape in your printer then there is terr off strip, remove it. The tear off strip seals the the vent holes on the top of the cartridge to prevent it from drying out on the shelf or during shipping.
After ensuring that the shipping tape has been removed, run the printer's "Head Cleaning" utility to prime the cartridge, then print a test page.
See full detail at- http://guideusermanual.com/product-name-workforce-wf-3640-manual&po=152836&lang=English

Sep 18, 2014 | Epson WorkForce WF-3640 Wireless Color...

1 Answer

How can i calibrate print head of pagewriter trim 1


It would help if you stated the manif. example. Phillips, HP, hewlett Packard. ect.

You should be able to find service information on the bottom of unit.

May 08, 2014 | Office Equipment & Supplies

1 Answer

Canon mg6150 printer too much pink in photo's when printed


Please calibrate the printer using Canon software.

Mar 08, 2014 | Office Equipment & Supplies

1 Answer

Laser printer makes light clicking noise when idle


When idle is potentially the fuser unit, after heating and cooling. However the print quality issue associated with the clicking sound could indicate an electrical issue. The HVPS maybe faulty causing the print quality issue (due to dependant parts) and the electrical click. In any case I would recommend calling Brother and finding the nearest authorised service agent.

Oct 20, 2012 | Brother Mfc-9840cdw All-in-one Laser...

2 Answers

Samsung kicked out hp 3in 1 printer already installed


Don't have your HP designated as the default printer (if possible)when you hook up the Samsung. When the Samsung is hooked up it sees the HP is the default printer. Well it can't have that, they discard the HP drivers. What does Samsung care about HP drivers theres only one printer port setup and thats the USB port you have them sharing. So yes you need to get a second cable. Tim

Jan 29, 2007 | Samsung SPP-2020 Thermal Photo Printer

Not finding what you are looking for?
Lexmark Z611 InkJet Photo Printer Logo

499 people viewed this question

Ask a Question

Usually answered in minutes!

Top Lexmark Office Equipment & Supplies Experts

Roopesh S
Roopesh S

Level 2 Expert

228 Answers

Sanath Kumar V

Level 3 Expert

684 Answers

Les Dickinson
Les Dickinson

Level 3 Expert

18333 Answers

Are you a Lexmark Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...