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I work for Coby technical support. Our customer service phone number is 1-800-727-3592.
Unfortunately, Coby is a company whose electronics cannot be controlled by any remote other than the one that came with it. This means there is no code available for universal remotes. If you need a replacement remote (it will be identical to the one that came with the unit) please call our customer service number above. They will take your information and provide you with the procedure for ordering a part from Coby.
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You can check this site for the remote. If this doesn't have the right DVD player there are other places to look for new remotes. Best Buy.com has a replacement parts section on the site and you can check by brand or model number of the DVD player.
Usually if your getting it with the MENU then your connection is weak, are you going through a VCR or some other type of device besides directly to the tv? Try hooking unit directly to the tv. Besides that, its possible you could of messed with the settings, go to the menu, go to advanced and do a reset to make sure no settings were adjusted, the disk has to be out of the tray while you do the reset.