Question about Ace Hardware InSinkErator Badger 5, 1/2 HP Garbage Disposal
Knock out the plug with a big screwdriver. Lay the unit on its side and insert a big screwdriver. Drive it with a hammer if necessary, using short sharp, controlled strokes to avoid damaging the parts inside. See step 15 of the installation instructions here:
Posted on Dec 20, 2008
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Posted on Jan 02, 2017
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The pump is a motor which runs in one direction to spray water in the dishwasher to clean and the opposite direction to drain the water. The problem could be from a clog or kink in the drain hose. Several years ago the drain line would connect to the sink garbage disposal. If the garbage disposal is not draining or the dishwasher connection to the garbage disposal is restricted or clogged the dishwasher will not drain. Under the sink, look at the garbage disposal to see if a rubber hose is connected at the side of the disposal unit. If a hose is connected to the side of the disposal, remove the hose clamp and check for any restrictions from garbage in the inlet or hose. You can use a screwdriver to clean the fitting to the garbage disposal and a wire hanger to free any restrictions in the hose. If the dishwasher does not connect to the garbage disposal it should connect to the sink trap. This is more common with new dishwashers because they have built-in disposals. Disconnect the drain hose from the sink trap and the dishwasher and look for a clog at the sink connection. The dishwasher inlet should have an angled piece of plastic or metal facing downward to prevent the waste from the dishwasher from spraying up into the sink. Do not get to aggressive with the cleaning in order to prevent breaking the angled piece of plastic or metal. Look for any kinks in the hose and try to run water through the hose, but do not use the sink which you removed the drain line from or it could leak under the cabinet. If you see a bad kink replace the hose with a new one. I hope this works and you find the problem without a great deal of time or trouble.
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