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My Gateway ,windows vista , just freezes up my aol say not responding, every thing says not responding.... what can i do???

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  • hay31000 Dec 20, 2008

    sorry to be so stupid how do i load windows xp with service pack 2???

  • Dave Reisner May 11, 2010

    Does it only freeze when you start AOL? or does it also freeze when you run other applications aswell?

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I use to have Vista and it gave al kinds of problems so what i can recommend is to load Windows XP with service pack 2 not 3 there is a problem with SP 3 it slows down the system. I am using XP now and i am very happy with it. So give it a go

Posted on Dec 20, 2008

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Hi there,

The file which is missing is located in
C:\Documents and Settings\All Users\Application Data\AOL\C_America Online 9.0\idb\SNMaster.id

Browse to C:\Program Files\AOL 9.1\ and double click on aol.exe. It should start just fine.

To copy the AOL data files and move them to the right location:
1. Click the Start button, then open My Computer.

Note: If using Windows Vista, click the Start button, then click Computer.

2. Access the AOL folder.

If using Windows 2000 or Windows XP, double-click the Local Disk (C:), then navigate to Windows\All Users\Application Data\AOL folder.
If using Windows Vista, double-click the Local Disk (C:), then navigate to the Windows\ProgramData|AOL folder. Windows Vista users can alternatively search for C_AOL90 to find it.

3. Right-click the C_AOL90 folder, then click Copy.
Note: If there are multiple copies of the C_AOL90 folder, copy the folder with the later letter next to it. e.g.: If you have C_AOL90a and C_AOL90b, then C_AOL90b is folder that would need to be copied.

4. Paste the folder into the correct location.
If using Windows 2000 or Windows XP, navigate to the C:\Documents And Settings\All Users\Application Data\AOL folder. Right-click the AOL folder, then click Paste.
If using Windows Vista, navigate to the C:\ProgramData\AOL folder. Right-click the AOL folder, then click Paste.
Notes:

If you do not find the Application Data folder, it may be hidden. To see all hidden folders on Windows XP or 2000, click the Tools menu, click Folder Options, then click the View tab. Under Hidden files and folders, choose the Show hidden files and folders option by clicking it, then click the OK button.
If you do not find the ProgramData folder, it may be hidden. To see all hidden folders, click the Organize menu, click Folder and Search Options, then click the View tab. Under Hidden files and folders, choose the Show hidden files and folders option by clicking it, then click the OK button.

5. Launch the AOL® software again.

Warm regards,

Anirban Mazumdar

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