Question about HP OfficeJet 7310 All-In-One InkJet Printer

2 Answers

Print cartridge tray has hole by copper connects

I keep getting an error message saying "remove and check cartridge on right". I have done this (with even a new cartridge) and I have noticed after a thorough inspection that the metal retaining clip that helps put tension on the right cartridge popped loose. The plastic peg that helps keep this in has broken off and now the metal clip has poked two or three small holes through the back, just to the right of the copper connects that read the cartridge. Is there any way to order a replacement print cartridge tray? I know this is probably not the correct word for it, but I can't find it anywhere.

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You won't find this kind of part, try to buy a similar broken printer where you can get this part.
cheers

Posted on Dec 20, 2008

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I have seen this happen with many printers of this type. The only fix I know is call HP and check the status of the warranty. As long as that spring clip isn't holding that ink cart in the proper position it will never see the ink cartridge as being installed. That the spring has poked holes in the contacts is also common with this type of breakage. This printer is no longer being sold by HP so if you gripe enough they might offer you another type of printer.

I'm sorry the news isn't better. Good luck.

Posted on Dec 20, 2008

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1 Answer

I can't seem to install my ink cartridge correctly. Do you have a picture demonstration on how to do this? I continue getting an error message.


Installing the print cartridges Follow the instructions below to install the print cartridges: caution.png CAUTION: Do not touch the print cartridge ink nozzles or copper contacts. Touching these parts will result in clogs, ink failure, and bad electrical connections. Do not remove the copper strips. They are required electrical contacts.
  1. Remove the print cartridge from its packaging and carefully remove the plastic tape from the copper strip. Figure 2: Removing the plastic tapec00109809.jpg
  2. With the power on, open the printer's top cover. The cradle moves to the center of the printer.
  3. Hold the print cartridge so that the copper strip is on the bottom. Figure 3: Holding the print cartridgec00109811.jpg
  4. Insert the cartridge into the cradle at a slight upward angle until you feel resistance. Figure 4: Inserting the print cartridgec00109813.jpg
  5. Firmly push the cartridge into the cradle. You will hear a snapping sound when the print cartridge is correctly positioned. The print cartridge fits securely in its cradle. Figure 5: Print cartridge in correct positionc00109815.jpg
  6. Close the top cover.
  7. Calibrate the printer for optimum print quality.
    Best of luck!

Sep 06, 2011 | HP Printers & Copiers

1 Answer

I have an HP D4300 printer/scanner and I can't figure out how to open a in order to change cartridges. Please advise.


Hi,

Installation instructions

Always install the tri-color print cartridge in the left side of the print cartridge carriage.

Install the black or photo print cartridge in the right side of the print cartridge carriage.

To replace a print cartridge

1. Verify that the printer is turned on.

2. Load Letter or A4 plain, white paper in the paper tray.

3. Open the printer cover.

Chapter 10

64 Maintenance Maintenance

4. Wait until the print cartridge carriage moves to the right side of the printer and is idle

and quiet.

5. Press down on the print cartridge, and then slide it out of the print cartridge carriage.

6. Remove the replacement print cartridge from its packaging and carefully remove the

plastic tape. Hold the print cartridge so that the copper strips are on the bottom and

facing toward the printer.

1 Remove plastic tape

CAUTION: Do not touch the print cartridge ink nozzles or copper contacts.

Touching these parts will result in clogs, ink failure, and bad electrical connections.

Do not remove the copper strips. They are required electrical contacts.

Install print cartridges 65

Maintenance

7. Slide the print cartridge at a slight upward angle into the carriage until the cartridge

snaps into place.

8. Close the printer cover.

Align print cartridges for optimum print quality.

For information about storing print cartridges, see Maintain print cartridges.

For information about recycling empty print cartridges, see HP inkjet supplies recycling

program.
WARNING! Keep both new and used print cartridges out of the reach of children.
Download manual for proper guidance. http://h10032.www1.hp.com/ctg/Manual/c01438085.pdf
I hope this works for you. Goodluck!

Mongkey
"Understanding explains better..."

Jan 22, 2011 | HP Printers & Copiers

1 Answer

Error Message: ''Remove and check cartidge on right''. It seems like the black cartridge is not connecting to the contacts in the carriage. I bought the printer used and the previous owner had a paperclip...


After you install a print cartridge, the attention light begins toflash red. The printer will not print. One of the following messagesmay appear on the control panel:

* Color or Right Print Cartridge is not compatible
* Incorrect Print Cartridge(s)
* Print Cartridge Problem
* Incorrectly Installed Cartridge(s)
* Black or Color Cartridge(s) Failed

Cleaning the connection and reconnecting may solve the issue
4186109.jpg

Solution :
To solve the problems related to Cartridge Errors we can do the following 4 steps. Which could help us to get the issue resolved

Step 1: Remove, inspect, and reset the problem cartridge
Step 2: Clean the problem cartridge contacts
Step 3: Repeat repeating and cleaning steps
Step 4. CONTACT TO HP SUPPORT


Step : Remove, inspect, and reseat the problem cartridge and Clean the problem cartridge contacts..

a) Make sure the printer is on. Press the Power button if it is not lit.

b) Open the printer cover, then wait until the print cartridge carriage is idle and silent

c) Press down lightly on the end of the problem cartridge to release it.

d) Slide the cartridge out and inspect it:
* Check the Copper electrical contacts (the Copper Part which touch the Connector inside)
* Clean it with the pirit or wet cotton)
* Check the Nozzles - Clean it with the worm wet cotton
* Wait for 2 to 5 min befour you connect them back
* Clean the contacts in the carriage, inside the product (Printer)
* Reinstall the cartridge.
* Reconnect the product to the electrical outlet.
* Close the product cover.

NOTE : you can also check the print cartridge label and make sure it iscompatible with your printer. Compatible print cartridges are listed inthe Printer Reference Guide supplied with your printer.

Note : If the cartridge is compatible, reinstall it in the printer:
* Cartridges marked with a triangle go into the left carriage slot.
* Cartridges marked with a square or pentagon go into the right carriage slot.

If issue not resolves Repeat repeating and cleaning steps

Jan 04, 2010 | HP Printers & Copiers

1 Answer

It keep saying clear carrier jam I have cleared everything and pressed the check mark it is not fixed? Help


Problem : An error occurred while communicating with scanning device

After you install a print cartridge, the attention light begins to flash red. The printer will not print. One of the following messages may appear on the control panel:

* Color or Right Print Cartridge is not compatible
* Incorrect Print Cartridge(s)
* Print Cartridge Problem
* Incorrectly Installed Cartridge(s)
* Black or Color Cartridge(s) Failed

Solution :
To solve the problems related to Cartridge Errors we can do the following 4 steps. Which could help us to get the issue resolved

Step 1: Remove, inspect, and reseat the problem cartridge
Step 2: Clean the problem cartridge contacts
Step 3: Repeat reseating and cleaning steps
Step 4. CONTACT TO HP SUPPORT


Step 1: Remove, inspect, and reseat the problem cartridge and Clean the problem cartridge contacts..

a) Make sure the printer is on. Press the Power button if it is not lit.

b) Open the printer cover, then wait until the print cartridge carriage is idle and silent

c) Press down lightly on the end of the problem cartridge to release it.

d) Slide the cartridge out and inspect it:
* Check the Copper electrical contacts (the Copper Part which touch the Connector inside)
* Clean it with the pirit or wet cotton)
* Check the Nozzles - Clean it with the worm wet cotton
* Wait for 2 to 5 min befour you connect them back
* Clean the contacts in the carriage, inside the product (Printer)
* Reinstall the cartridge.
* Reconnect the product to the electrical outlet.
* Close the product cover.

NOTE : you can also check the print cartridge label and make sure it is compatible with your printer. Compatible print cartridges are listed in the Printer Reference Guide supplied with your printer.

Note : If the cartridge is compatible, reinstall it in the printer:
* Cartridges marked with a triangle go into the left carriage slot.
* Cartridges marked with a square or pentagon go into the right carriage slot.

If issue not resolves Repeat repeating and cleaning steps


final Step 4) CONTACT TO Product Support

Jan 04, 2010 | Dell Printers & Copiers

1 Answer

Printer won't print error message remove and check right cartridg


Take out the power cable from the back of the printer keep on tapping the power button for 30 secs ; then plug it back.
Take out the catridges clean them with a Lint free cloth (copper contacts); also clean the catridge slot of the printer; put in back the catridges ;
Unplug the power cable from the back of the printer; press and hol down the (#) and the (6) button simultaneously with one hand and with the other hand put in back the power cable; and then release the (#) and (6) button;
It will perform a reset on the printer
IF still then it doesn't work then the catridge slot's copper contacts has gone bad and need to replace

Sep 16, 2009 | HP Officejet 7210 All-In-One InkJet...

1 Answer

Printer mechnical error


Resolving a blinking light When an error occurs, the power light will blink continuously and an error message will appear on the computer screen. Read the onscreen error message explaining the problem and follow its solution. If no error message appears, go to the Maintenance section in the Printer Assistant and click any of the four main buttons. This will prompt the software to check the status of the printer and the error message should then appear. The following table lists possible causes and what to do to correct the problem. Symptom Possible cause What to do to correct the problem Power light is blinking Printer cover is open Close the cover. Printer is out of paper Insert appropriate media in the In tray. Printer has difficulty picking up label media
  • Change the printers print mode setting.
  • Change the printer's paper type selection.
  • Use a different brand of label media.
There is a paper jam Follow each of these steps until the problem is resolved:

  1. Remove the paper from both paper trays.
  2. Press the Power button once. Wait a moment for the paper jam to clear.
  3. If printing labels, verify that a label did not become detached while passing through the printer. If the paper jam was not resolved, continue on to the next steps.
  4. Remove the rear access door.
  5. Remove the paper jam through the opening at the back of the printer.
  6. Replace the rear access door.
  7. Reload the paper into the paper In tray.
  8. Print the document.
There is a problem with a print cartridge Follow each of these steps until the problem is resolved:

  1. Remove and then reinsert the print cartridge(s) into the printer.
  2. Clean the print cartridges automatically using the Clean Cartridges option in the Printer Assistant.
  3. Manually clean the print cartridges and print cartridge cradles:
    • Open the printer cover and wait until the carriage moves to the center.
    • Press the Power button to turn off the printer.
    • Disconnect power cord from the back of the printer.
    • Remove the print cartridges and place them on a piece of paper with the nozzle plate facing up.
    • Lightly moisten a cotton swab with distilled water.
    • Clean the face and edges of the print cartridges with the swab. Do not touch the print cartridge ink nozzles or copper contacts.
    • Wipe the underside of the print cartridge cradle walls using a clean, moistened swab.
    • Reinsert the print cartridges.
    • Close the printer cover.
    • Connect the power cord to the back of the printer.
    • Press the Power button to turn on the printer.
  4. Calibrate the print cartridges.
  5. If the light is still flashing, replace the print cartridges.
Power light is blinking and/or there are missing lines or banding issues on the printout The print cartridge has partial loss of electrical interface with the carriage connections
  1. Print a printer self-test by holding the power button down with a pencil and opening and closing the top cover four times.
  2. Check the nozzle self-test pattern in the self-test print out. If one or more of the solid rectangular areas are missing, an electrical contact problem may be present.
  3. Remove and then reinsert the print cartridge(s) into the printer.
  4. Print the document.
  5. If the problem persists, follow the steps listed above for cleaning the print cartridges and print cartridge cradle.
  6. Try printing again. If the problem continues, replace the print cartridges.

Sep 10, 2009 | HP DeskJet 3650 InkJet Printer

1 Answer

Print cartridge carriage is stalled


Hi,
There are a few steps to follow to check the Printer.

Step one: Turn the All-in-One off and on again
  1. Press the On button to turn the product off.
  2. Press the On button again to turn the product on.
If the error message is not resolved, continue to the next step. Step two: Clear any paper jam Follow these instructions to clear a paper jam. CAUTION: All paper jams must be removed from the back of the product through the rear access door. Pulling the paper from the front of the product rotates the paper feed roller in the wrong direction and can damage the product.
  1. Turn off the product and unplug the power cord.
  2. Turn the product around to access the back of the product.
  3. Open the rear access door:
    1. Locate the tab on the left side of the door and press it toward the right. The door will shift slightly to the right.
    2. As the door shifts to the right, pull the door out slightly to release.
    3. When the door is released, gently remove the door by sliding the door out and to the left.
    1. From the rear access opening, gently pull the jammed paper out of the rollers.
    NOTE: If the paper tears when you are removing it from the rollers, check the rollers and wheels for torn pieces of paper that might be remaining inside the product. If all the pieces of paper are not removed from the product, more paper jams are likely to occur.
    1. Replace the rear access door:
    2. Insert the two posts on the right of the door into the holes on the right side of the opening.
    3. Press the tab on the left side of the door toward the right. The door will shift slightly to the right.
    4. As the door shifts to the right, push in the left side of the door to lock it into position.
    5. Reconnect the power cord and turn the product on.
    Step three: Make sure that the print carriage can move freely Follow these instructions to make sure the print carriage can move freely.
    1. With the product turned on, open the print cartridge access door. The print carriage might try to move into the access area. If so, allow it to move to that position.
    2. Without turning off the product, unplug the power cord from the back of the product. Unplug the power cord from the power source. The power cord must be unplugged to allow the parts to be moved by hand and to reset the paper feed mechanism, without the risk of an electrical shock.
    3. Looking in through either the print cartridge access door or the output paper tray, make sure the print cartridges are locked into the carriage and have not come loose. Also, make sure that there are no obstructions under or around the carriage to block it from moving.
    4. Make sure the print carriage can move freely across the width of the product by gently pushing the carriage to the left and then to the right. Clear any obstructions found. You may have to reach through the output paper tray to access the print carriage.
    5. Close the print cartridge access door and plug the power cord back to the back of the product. Plug the power cord into the power source.
    6. Press the On button to turn on the product.
    If the error message is not resolved, continue to the next step. Step four: Remove the print cartridges Improper placement or installation of the print cartridges can cause a carriage stall error condition. Follow these instructions to remove the print cartridges.
    1. Make sure the printer is turned on.
    2. Open the print cartridge access door, and then wait until the print carriage is idle and silent.
    Press down lightly on the end of each print cartridge to release it.
    • The tri-color print cartridge is on the left.
    • The black or photo print cartridge is on the right.
    Slide both cartridges out and place them on a clean sheet of paper. CAUTION: Do not touch the ink nozzles or copper-colored contacts. Touching these parts could result in clogs, ink failure, and bad electrical connections. Do not remove the copper strips. They are required electrical contacts.

    1. Disconnect the power cord.
    2. Move the carriage all the way to the left with your hand.
    3. Close the print cartridge access door.
    4. Reconnect the power cord.
    5. Turn the product on, if necessary.
    6. If the error message is resolved, the placement of the print cartridges caused the problem. Complete Step five: Reinstall the print cartridges. There is no need to complete any steps after Step five.
    If the error message is not resolved, complete Step five: Reinstall the print cartridges, and then continue with the subsequent steps. Step five: Reinstall the print cartridges step 6, Partial reset Follow these instructions to perform a partial reset of the product.
    1. Turn the product off by pressing the On button.
    2. Unplug the power cord from the back of the product.
    3. Plug the power cord back into the product.
    4. Turn the product on by pressing the On button
    1. Load letter, A4, or legal unused plain white paper into the paper tray.
    2. Press the Setup button until Print Report appears, and then press the OK button. Self-Test Report appears on the control panel display.
    3. Press the OK button. The product prints a self-test report.
    Hopefully fixing the problem for you
    Regards
    Richard.

    Apr 26, 2009 | HP PSC 1610 All-In-One InkJet Printer

    2 Answers

    Hp psc 1610 all in one


    Step one: Turn the All-in-One off and on again
    Press the On button ( ) to turn the product off.
    Press the On button ( ) again to turn the product on.
    If the error message is not resolved, continue to the next step.
    Step two: Clear any paper jam
    Follow these instructions to clear a paper jam.
    CAUTION: All paper jams must be removed from the back of the product through the rear access door. Pulling the paper from the front of the product rotates the paper feed roller in the wrong direction and can damage the product.
    Turn off the product and unplug the power cord.
    Turn the product around to access the back of the product.
    Open the rear access door:
    Locate the tab on the left side of the door and press it toward the right. The door will shift slightly to the right.
    As the door shifts to the right, pull the door out slightly to release.
    When the door is released, gently remove the door by sliding the door out and to the left.
    Figure 1: Open the rear access door
    From the rear access opening, gently pull the jammed paper out of the rollers.
    NOTE: If the paper tears when you are removing it from the rollers, check the rollers and wheels for torn pieces of paper that might be remaining inside the product. If all the pieces of paper are not removed from the product, more paper jams are likely to occur.
    Replace the rear access door:
    Insert the two posts on the right of the door into the holes on the right side of the opening.
    Press the tab on the left side of the door toward the right. The door will shift slightly to the right.
    As the door shifts to the right, push in the left side of the door to lock it into position.
    Reconnect the power cord and turn the product on.
    If the error message is not resolved, continue to the next step.
    Step three: Make sure that the print carriage can move freely
    Follow these instructions to make sure the print carriage can move freely.
    With the product turned on, open the print cartridge access door. The print carriage might try to move into the access area. If so, allow it to move to that position.
    Without turning off the product, unplug the power cord from the back of the product. Unplug the power cord from the power source. The power cord must be unplugged to allow the parts to be moved by hand and to reset the paper feed mechanism, without the risk of an electrical shock.
    Looking in through either the print cartridge access door or the output paper tray, make sure the print cartridges are locked into the carriage and have not come loose. Also, make sure that there are no obstructions under or around the carriage to block it from moving.
    Make sure the print carriage can move freely across the width of the product by gently pushing the carriage to the left and then to the right. Clear any obstructions found.
    You may have to reach through the output paper tray to access the print carriage.
    Close the print cartridge access door and plug the power cord back to the back of the product. Plug the power cord into the power source.
    Press the On button to turn on the product.
    If the error message is not resolved, continue to the next step.
    Step four: Remove the print cartridges
    Improper placement or installation of the print cartridges can cause a carriage stall error condition. Follow these instructions to remove the print cartridges.
    Make sure the printer is turned on.
    Open the print cartridge access door, and then wait until the print carriage is idle and silent.
    Figure 2: Opening the print cartridge access door
    Press down lightly on the end of each print cartridge to release it.
    The tri-color print cartridge is on the left.
    The black or photo print cartridge is on the right.
    Figure 3: Removing the tri-color cartridge
    Slide both cartridges out and place them on a clean sheet of paper.
    CAUTION: Do not touch the ink nozzles or copper-colored contacts. Touching these parts could result in clogs, ink failure, and bad electrical connections. Do not remove the copper strips. They are required electrical contacts.
    Figure 4: Do not touch the copper electrical contacts or the ink nozzles
    Disconnect the power cord.
    Move the carriage all the way to the left with your hand.
    Close the print cartridge access door.
    Reconnect the power cord.
    Turn the product on, if necessary.
    If the error message is resolved, the placement of the print cartridges caused the problem. Complete Step five: Reinstall the print cartridges. There is no need to complete any steps after Step five.
    If the error message is not resolved, complete Step five: Reinstall the print cartridges, and then continue with the subsequent steps.
    Step five: Reinstall the print cartridges
    Follow these instructions to reinstall the print cartridges.
    NOTE: Make sure the cartridges are compatible. Compatible cartridges are listed in the product Users Guide and in the Printer Toolbox software.
    Make sure the product is turned on, and then install the proper print cartridges:
    Hold the print cartridge so that the nozzles are down and the contacts face toward the printer.
    Place the cartridge in front of the correct slot.
    Tri-color cartridges are marked with a triangle and go into the left carriage slot.
    Black cartridges are marked with a square or pentagon and go into the right carriage slot.
    Figure 5: Correct cartridge placement
    Push the cartridge firmly into the slot until it snaps into place.
    Figure 6: Inserting the print cartridges
    Close the print cartridge access door.
    Align the print cartridges.
    Press OK at each of the prompts on the control panel to start print cartridge alignment.
    NOTE: The cartridge alignment might take a few minutes.
    After the page prints, alignment is complete.
    Try the print job again to see if this step resolved the issue.
    If the error message is not resolved, continue to the next step.
    Step six: Make sure the control-panel faceplate is correctly installed
    If the front panel faceplate (overlay) is already installed, and your product has been working for some time, do not attempt to re-install the faceplate. Press firmly on the faceplate to make sure it is fully seated, and then continue to Step seven: Plug the product directly into a wall outlet.
    If the product has not been set up before, follow these instructions to make sure the front panel faceplate is correctly installed.
    Position the control panel faceplate above the product.
    Figure 7: Positioning faceplate
    Press down firmly on all edges of the faceplate to secure it.
    Figure 8: Pressing down firmly
    Try the print job again to see if this step resolved the issue.
    If the error message is not resolved, continue to the next step.
    Step seven: Plug the All-in-One directly into a wall outlet
    Follow these instructions to make sure that the product is properly connected to a suitable power source.
    Make sure that the computer and the product have a three-prong power plug.
    Unplug the power cable from the back of the product.
    Unplug the product cable from any power strips or surge suppressors, and plug it directly into a grounded (three-prong) wall outlet.
    Plug the power cable into the back of the product.
    Try the print job again to see if this step resolved the issue.
    If the error message is resolved, you do not need to continue with the rest of the instructions on this page.
    NOTE: If the product prints when plugged directly into a wall outlet while unplugged from any power strips or surge suppressors, the power strip or surge suppressor may not be allowing sufficient voltage to reach the product.
    If the error message is not resolved, continue to the next step.
    Step eight: Perform a partial reset
    Follow these instructions to perform a partial reset of the product.
    Turn the product off by pressing the On ( ) button.
    Unplug the power cord from the back of the product.
    Plug the power cord back into the product.
    Turn the product on by pressing the On ( ) button.
    If the error message is not resolved, continue to the next step.
    Step nine: Print a self-test page
    Follow these instructions to print a self-test page.
    Load letter, A4, or legal unused plain white paper into the paper tray.
    Press the Setup ( ) button until Print Report appears, and then press the OK button. Self-Test Report appears on the control panel display.
    Press the OK button.
    The product prints a self-test report.
    If the error message is not resolved, continue to the next step.
    Step ten: Service the All-in-One
    If you have completed all the steps listed above and are still experiencing a problem, service the product.

    Aug 05, 2008 | HP PSC 1610 All-In-One InkJet Printer

    1 Answer

    How do I install an ink cartridge? HP photosmart c5280 All in one


    To replace the print cartridges Perform the following steps to replace the print cartridges:
    1. Make sure the HP All-in-One is on. CAUTION: If the HP All-in-One is off when you open the print cartridge door to access the print cartridges, the HP All-in-One will not release the cartridges for changing. The HP All-in-One can get damaged if the print cartridges are not docked safely when trying to remove them.
    2. Open the print cartridge door. The print carriage moves to the far right side of the HP All-in-One. Figure 1: Opening the print cartridge door c00956268.gif
    3. Wait until the print carriage is idle and silent, and then lightly press down on a print cartridge to release it. If replacing the tri-color print cartridge, remove the print cartridge from the slot on the left. Figure 2: Removing the print cartridge from the slot c00956269.gif 1 - Tri-color print cartridge slot 2 - Black and photo print cartridges slot
    4. Pull the print cartridge toward you out of its slot.
      NOTE: Remove the black print cartridge to install the photo or gray photo print cartridge, and store the black print cartridge in the print cartridge protector or an airtight plastic container.
    5. Remove the new print cartridge from its packaging, and carefully remove the black plastic tape by using the pink pull tab Figure 3: Removing the new print cartridge from its packaging c00956270.gif 1 - Copper-colored contacts 2 - Plastic tape with pink pull tab (must be removed before installing) 3 - Ink nozzles under tape CAUTION: Do not touch the copper-colored contacts or ink nozzles. Also, do not re-tape the print cartridges. Doing so can result in clogs, ink failure, and bad electrical connections. Figure 4: Do not touch the copper-colored contacts c00956271.gif
    6. Hold the print cartridge with the HP logo on top, and insert the new print cartridge into the empty cartridge slot. Make sure to push the print cartridge firmly until it snaps into place. If installing the tri-color print cartridge, slide it into the left slot. If installing a black, photo, or gray photo print cartridge, slide it into the right slot. Figure 5: Installing the print cartridge c00956272.gif
    7. Close the print cartridge door. Figure 6: Closing the print cartridge door. c00956273.gif HP All-in-One prints a print cartridge alignment page if a new print cartridge is installed.
    8. When prompted, ensure plain white paper is loaded in the input tray, and then press OK .
    9. The HP All-in-One prints a test page, aligns the print head, and calibrates the printer. Recycle or discard the page. A success or failure message appears.
      NOTE: If colored paper is loaded in the input tray when aligning the print cartridges, the alignment will fail. Load unused plain white paper into the input tray, and then try the alignment again.If the alignment fails again, you might have a defective sensor or print cartridge. Contact HP Support at www.hp.com/support If prompted, choose your country/region, and then click Contact HP technical support.
    10. Press OK to continue.

    May 15, 2008 | HP Printers & Copiers

    2 Answers

    Inputting new ink cartridges


    Error 1102 means cart error. Try cleaning the copper contacts on the cart and the contacts in the printer also. If still fails, then put old carts and check if u still get same error. If u dont get the error then there is a problem with the cart itself. But if you have bought a refilled cart then the print heads on the carts are bad. Needs replacement.

    Sep 19, 2007 | Lexmark P4350 All-In-One InkJet Printer

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