Question about Panasonic KX-TG5633B Phone
The answering system part of my phone suddently stopped working. It says the answering system is on, but it doesn't record anything. I have a recorded greeting, that is there when I hit the'check'button; but my greeting is not heard by the caller - only the electronic greeting is heard. Even when I turn the answering machine off - the caller still hears the electronic greeting telling them to record a message making them think they're leaving a message - But, no message is recorded.
Depending on how your automated attendant is programmed, you will need to either change certain prompts or certain Custom Service menu greetings. Without knowing how your system is configured, I can't be more detailed, sorry. However, we can fix this for you over the Internet with our remote support package...
We have a support package that allows us to make all the changes you need over the Internet for a flat annual fee. If you want your whole system to work properly and all changes to be made for you at a flat budget, call us at 877-236-8376.
Posted on Oct 14, 2008
On page 42 or so of your manual, there is a Greeting Only option MENU 0 6 2, where you can adjust the message length or set the G.O. option.
Posted on Nov 07, 2009
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