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Hi, Initially unplug the washing machine.While the washer remains unplugged, press and hold the [Start/Pause] button on the front panel for five seconds. Plug the unit back in, and run a rinse and spin cycle to test if the DL code is cleared. If you still face the problem then follow the procedure:
Unplug the washer and allow the unit to sit for 30 minutes to give the suds time to dissolve.
Plug the washer back in and press [Power] to turn on the washer.
Do not choose a washing cycle. Press the [Spin Speed] key until "No Spin" is selected.
Press [Start/Pause] to begin a drain only cycle. After the drain only cycle has completed, remove the clothing items from the machine. Turn the power back on and select [Rinse and Spin] and then press [Start/Pause]. This will remove excess soap suds and light residue from the drum.
Repeat this step until no visible suds are in the drum of the washer. Hope this helps.
CHECK TO MAKE SURE BOTH HOT AND COLD WATER ARE WORKING.IF IT TRIES TO FILL WITH COLD WATER LIKE FOR A RINSE CYCLE AND NO WATER COMES IN, IT WILL SHUT DOWN. THIS MAY ALSO EXPLAIN THE POWDER NOT DISPENSING.WHERE THE HOSES CONNECT TO THE BACK OF THE MACHINE THERE IS SCREENS YOU CAN CLEAN.GOOD LUCK!
I have the same problem right now. I found a dime in the discharge but it still does it. I am going at it from the front side of the pump now. I need disassembly instructions for the upper sections to get to it. It was really nasty dirty and stinks.
this can be two issues. One could be the control knob. there could be a malfunction here. secondly, you may have a faulty water valve assembly. the relay or solenoid may need to be replaced. i would start with the control knob.
I have the same problem and here is the reason and the solution. When you add bleach it sits in the dispenser until the rinse cycle. During the rinse cycle the machine pours a lot of water through the dispenser. The bleach is diluted and washed out with all this water into the tumbler and you clothes are rinsed with bleach. Sometimes when this rinse happens, the water does not completely drain from the bleach dispense. It sits in there. If this happens, the next time you add bleach, there is too much liquid in the dispenser and it leaks out onto your clothes.
Solution: Before you add bleach, take the whole dispenser out and see if there is a lot of water still standing in the bleach dispenser section. If there is a lot of water, spill it out into a sink. Then fill the dispenser with your bleach and it will all work out the way it should. I was having your same problem until I discovered this. I have never had the problem since.
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