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Manual for New Home Janome made in Japan about 34 years old

Can someone please tell me how to get hold of a manual in English for my New Home Janome sewing machine,made in Japan which is about 30 -34 years old. I've had it serviced 6 years ago never used it, because when I once tried, it knots the thread.
Three months ago I took it back for another service.They tested the tension and told me to use the same size thread top and bottom. Yesterday I tried to use it for the first time after the last service, just to find out that it couldn't even work.
I don't know how to fix the problem, but it seems as if the people who are supposed to be the experts don't know either. Could someone help me PLEASE? Thank you. Corol

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