Question about HP PhotoSmart 1315 InkJet Printer

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Will not print in color

My printer suddenly will not print in color. I got no message that the color cartridge was low, but I changed it anyway. The test page prints, but only in black and white. The protective tape is removed from the cartridge, and the cartridge is installed properly. Neither the one I just put in nor the one I took out would print. What is my next step?

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So it never worked?, return it, run the utility first that is on either the disk or the website

Posted on Dec 20, 2008

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