Question about HP Photosmart D7160 InkJet Printer

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H:P Officejet 7310xi - replacing new black cartiridge, turning machine on off does not solve Error message "Remove and check cartiridge on right" can computer be programed to override this message?

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I have one of these printers (7210-7310) with this same problem and this is what is wrong with it. There is a small wire spring that holds the ink cartridge in place in each cartridge holder. Remove the color cartridge and inspect the ribbon cable (it gray) inside the ink cartridge holder. There is a big problem with these HP printers where the spring pokes a hole the ribbon cable breaking one of the wires and rendering the printer useless. Poor design by HP, sorry.

Posted on Mar 07, 2009

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Hello,

You will find steps to troubleshoot that issue here. Hope this helps. Please remember to rate this information.

Thanks

Posted on Jan 06, 2009

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