Question about HP PhotoSmart C4280 Laser Printer

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My printer won't scan.

It says that the USB is not connected but it is. Is there anything I can do?

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  • 3 more comments 
  • christine157 Dec 21, 2008

    I am having the same problem where it says my USB is not connected but I'm looking at it and it is.

  • Anonymous Dec 31, 2008

    my printer says that my usb is not connected when it is

  • natasha612 Jan 02, 2009

    I'm having the same problem...it's frustrating...and I have uninstalled and reinstalled the software twice!

  • Anonymous Jan 02, 2009

    Won't scan. Says the USB cable not connected, but it is. (I just printed something an hour ago.) I have had nothing but trouble with this printer. You would think HP and Microsoft could design a system so that you could plug in the thing and it works. Without reinstaling software and all the other pop-up's and reminders and stuff.

  • MFVW Jan 07, 2009

    "USB not connected" comes up 95% of the time. New cable did not help.

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Uninstall and reinstall the printer software or else check the usb cable..

Posted on Dec 20, 2008

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