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I am very disappointed in my 42" Philips Plasma TV Model# 42PF9630A/37. Ever since I bought the TV less than 2 years ago I have had concerns about the performance. 1st issue was a slight popping sounds when it was on a digital channel. Keep in mind I have regular cable but with no box. Not a big deal since I don't have High Def yet. 2nd while watching TV the bottom half or all of the screen would completely go black but with sound. Now since this morning my TV will not come on at all. I do have a blinking code of 7 on the bottom left of my TV. When I called Philips the rep. said it was out of warranty and they could not help me. I am outraged of the amount of money that I spent on a Philips product and can only get 2 years service. I was told to contact my certified area repair service as they were the only ones that can order parts and fix my TV. Please help in my search to diagnose and repair the TV myself if possible.

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I hope this helps, but usually when a screen goes completely or partially black but still has sound it is due to a blown picture tube.

Let me know if that's not it and I will help you the best I can.

Posted on Dec 20, 2008

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I HAVE A PHILLIPS 42'' PLASMA 42PF9630A-37


The only thing I can suggest outside of taking the television to get repaired is a hail-mary firmware update. To be honest, the firmware update process is fairly complicated and lengthy. You can download the firmware and find instructions for it here.

http://www.p4c.philips.com/cgi-bin/cpindex.pl?ctn=42PF9630A/37&scy=US&slg=AEN

Look on the right hand side for firmware information.

This TV is likely outside of its 1 year manufacturer's warranty so you would have to pay any and all repairs. Before deciding to do a repair you might try calling Philips. For a while they were offering a service to customers like yourself with out of warranty units. They would offer to sell you a more up to date model at a discount. I'm not sure they still do this but its worth a shot.

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