During a load on the "Favorite" cycle (full load/hot water) the washer stopped. I went in to get clothing and there were suds and water on the ground. I unplugged the washer and cleaned up all the water. When I was done, the washer would not turn on. No power at all. My husband checked the power at the outlet and to the power module and those are both fine.
An expert who has achieved level 2 by getting 100 points
An expert that got 10 achievements.
An expert that got 5 achievements.
An expert whose answer got voted for 100 times.
Re: Washer has no power (will not turn on).
Hi and welcome to FixYA! Sandy you might have a blown control board, but it may have been caused by a leaky pump. With the machine empty and unplugged, have your hubby tip the washer back and look up underneath the machine and check the water pump for signs of leakage. It is an electric pump and sometimes if the leak is bad enough, it will short out the coil in the pump and that can cause the control to shut down too. Sometimes all that is needed is to replace the pump but oftentimes the control board is taken out along with the pump. That wahswer has a 2-year parts and labor warranty. If it's over 2 years old, you can get a service manual and any parts you may need here: http://fisherpaykelparts.net/
I hope this helps you and good luck in getting this issue with your washer resolved.
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
It sounds like the drain pump itself is damaged--the important clue was the humming noise. It could be bound up mechanically or the impeller could be damaged and just vibrating instead of spinning. The part number for the drain pump is WH23X10026. The fact that the pump was humming tells me that the 120v supply is being turned on by the main control board and that the wiring is good all the way to the pump. When I service customers, I try to save the pump if possible in clog cases. Most of the time, they aren't damaged from a simple clog. But, occasionally, the impeller cracks, or the nylon blade gets loose on the shaft, or the motor windings have defects from heat, etc.
My washer makes a wierd clinky sound during wash and rinse cycle and it has began to stop spinning the water will drain but clothes will be soaked. Also sometimes during spin cycle it will agitate instead of spinning
that sounds like something else, I had a similar problem yesterday, the washer would stop after a few mins, I traced the fault to the water hoses, it was plummed in with a hot water feed that can get dirty over time. this had blocked the inline fiter stopping water getting into the machine, if it does not fill within three minutes it can cancel, I cleaned the filter and was out in 10 minutes.
Let me know how it goes. I'm still thinking and searching my repair manuals! Huuum Please remember to leave a rating!
KENMORE ELITE TOP LOAD
Washer stops, won't fill, rinse or agitate
• Check the following:
Is the power cord plugged into a grounded 3 prong outlet?
Is the indicator on the Cycle Control knob properly lined up
with a cycle? Turn the Cycle Control knob to the right slightly
and pull to start. Are the water inlet valve screens clogged?
Are both the hot and cold water faucets turned on? Is the water inlet hose kinked?
• Does the water level seem too low, or does the washer
appear to not fill completely? The top of the agitator is
much higher than the highest water level. This is normal and
necessary for clothes to move freely.
• Has a fuse blown or is the circuit breaker open? If problem
continues, call an electrician.
• Are you using an extension cord? Do not use an extension
• Is the washer in a normal pause in the cycle? The washer
pauses for about 2 minutes during certain cycles. Allow the
cycle to continue. Some cycles feature periods of agitation
• Is the washer overloaded? Wash smaller loads.
• Is the lid open? The lid must be closed during operation.
Washer will not agitate or spin with the lid open.
could be clogged drain. look at my issue "eco smart won't drain, smells hot" on how to remove motor from bottom of washer and check lower drainage area. bail water out first and be ready to catch water when you remove that motor unit.