Question about Durabrand DUR7 Portable DVD Player

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Battery will not charge. Has been inoperative since purchase

Where can I get a battery for a Durabrand Model PDV-709 portable DVD player?

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  • herbydl Dec 20, 2008

    Wal-Mart sold me a Durabrand DVD, and I found out the Lenoxx Company that was assemblying them for Wal-Mart has been out of business for over a year, yet Wal-Mart keeps them on display. I assume they are for sale. I have been unable to find a battery for one even while it was in warranty.

  • herbydl Dec 20, 2008

    The battery was made in China and used by Lenoxx who assembled the DVD'S for Wal-Mart. The support phone number listed in the manual, and the web site for support does not exist.



    I have read numerous reports that indicate the same problem



    Wal-Mart has not been of any help. I even called the main office in Arkansas, and they told me to check with the local Wal-Mart.



    I noticed as late as today that the DVD'S are still on display, and the sales person indicated that they had 5 more due today.

  • Anonymous Dec 28, 2008

    I have kept it plugged in for days and it won't hold a charge.

  • sheaponcho3 Jan 05, 2009

    we bought a charger that we were told my a walmart employee that would charge the battery we brougt it home and pluged it in and it blew the the dvd player up....way to go walmart...

  • Richard Day
    Richard Day Jan 05, 2009

    There are several different individuals that can repair/rebuild these batteries and their respective Portable players. I am one myself. Unless the player is covered by warranty, it will cost a person more to buy the replacement parts that to replace the player. But these players can be "refurbished" by individuals such as myself at an affordable price. For the last two years, I have Bought, Refurbished and Re-Sold hundreds of portable DVD players. You can contact me through Ebay. Just Search ebay SELLERS for "richards_resale".

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Check with Radio Shack or radioshack.com. They should have the battery for it.

Posted on Dec 20, 2008

  • Tim Babcock
    Tim Babcock Dec 21, 2008

    The company that was making them last year went out of business. I have heard that Wal Mart was replacing them with units of equal or lesser value but someone a few weeks ago couldn't make that happen. You could try the 1800 customer service number and complain about it and see if they can replace it that way. I've noticed a few complaints on ripoffreport.com as well. Usually when I email them with links about the product, things happen. Usually I get a phone call within 48 hours.

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