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Unfortunately the most common cause of this is the HDMI transmit IC on the digital board. Sometimes replacing this IC will work, but most of the time you will need to replace the digital board - this is expensive. If you don't have a warranty that is still valid, it may cost more than a new receiver.
Unfortunatly there is not any firmware to upgrade your unit to a higher HDMI format. There is a firmware though that corrects the following symptoms.
1. In case of playback of some DTS-HD Master Audio stream, pop noise may be generated. 2. Test tone may not be output under specific YPAO condition. 3. When test tone is output from presence channel, surround R channel is simultaneously output when speaker settings are PRESENCE SP "EXIST" and SWFR "NONE". 4. Multi channel input setting will be reset after power off the unit, in case of setting "INPUT CH" to "8CH" and "FRONT" to "VCR" or "V-AUX".
Make sure you have an analog RCA audio cable from the source to the receiver. Digital coaxial or optical will not work for zone 2 or zone 3. By adding an analog cable it will not affect your main zone, it will always go to digital first. Hope this helps
I had the same problem with RXV3900, was told by verizon and yamaha it's a software issue with the box. Verizon is suppose to be working on a new update, but no time frame for now. I'm using component to receiver, and hdmi to tv with no issues.
I had this issue once before, recheck all the conenctions on the tv, and make sure that the HDMI plug in for the TV * if its the older model * make sure it is placed to HDMI not TV.
Please let me know how it goes,
Please rate me