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New Brother MFC 885CW - fails to print in black - even with new cartridge.

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  • twinkietwink Jan 21, 2009

    The exact same thing is happening to me with a brand new cartridge

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Have you tried to align the print cartridge? Also, try cleaning the nozzle, both using the Brother diagnostics utilities that should have come with the printer. If all else fails it may be the print carriage that's broken.

Posted on Dec 20, 2008

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Brother mfc printer will not print black ink


Sounds as if the black portion of the printhead has dried or become blocked. I would advise running cleaning cycles from your printer software or the printer itself (should be tucked away in maintenance/ink management).

If this fails to help then unfortunately it is likely to be a mechanical problem with the printer itself. In which case I would recommend getting in touch with Brother themselves for repair/replacement.

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Black ink does not print even with new cartridge.


black ink does not print even with new cartridge

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Black ink cartridges not working.Have tried two new Brother cartridges - print is very very light. Black ink cartridges not working. Have tried two new Brother cartridges. Print is very light.


I had inserted a new black ink cartridge in my DCP - 585CW Brother printer and it does not print, the coloured ink workks but not the new black ink?

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I have a Brother MFC-885CW printer. A friend


I have a Brother MFC-885CW also and I have changed the colour inks no problem but now I have just changed the black it will not print black.

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1 Answer

Does not print properly-even after installing brand new cartridge


most likely your ink nozzles have clogged up.
try several cleanings, if it still does not work, you probably have to get the printhead replaced.

Jun 26, 2009 | Brother MFC-465CN InkJet Printer

1 Answer

Brother MFC-465CN fails to reconise a black ink cartridge. Says no cartridge even with a brother cartridge fitted.


well i know a lexmark, when i change the ink i always X in where it says a new cartridge . even if i refill my ink cartridge i never hit old just because i took it out. sometimes it will not recognize it if it old.than follow the step of a new cartridge installed. and print a test page and alinement just like you our setting it up for a new cartridge. sometimes if the computer doesnt reconze the printer i have uninstalled and reinstalled..hope this helps a little.

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2 Answers

Ink well cleaners


There is a design reason why the print heads are changed when you change an ink cartridge is changed. The print head isn't made to be reused and the quality of your print will suffer at some point if you reuse the same print head 6 or 7 times. I would get new cartridges and be happy with the print quality that a new cartridges will bring.

Nov 10, 2008 | Brother MFC-5860CN InkJet Printer

1 Answer

Replacing the cart holder on a Brother MFC 240C


Somethings that have worked for some Brother owners to get cartridges recognised.

1. With your MFC powered up, open it up and remove the cartridge you are having a problem with, then close the MFC, leaving it powered up. It should report that there is no cartridge in the machine.

Still with the MFC powered up, open it up and reinsert the ink cartridge, then close the MFC. It should either ask if you have replaced a cartridge or go into its cleaning mode.

Answer "yes" to "have you replaced cartridge?" and it should either "print" or "clean" and then "print".


2. The cartridge holder in the printer has an "electronic eye" (light sensor) of some type for each cartridge.
Some users have found that putting either permanent marker/sharpie/black PVC tape either on the area of the ink cartridge that goes near the sensor or alternatively putting tape over the sensor itself allows printing to occur.
The problem with this method is that the printer will no longer recognise near-empty cartridges and so will not warn you to replace them and so the print head may be damaged. This is said to work on LC57 icartridges used with the following models: DCP-330C, DCP-350C, DCP-540CN, DCP-560CN, FAX-2480C, MFC-240C, MFC-440CN, MFC-465CN, MFC-665CW, MFC-685CW, MFC-885CW, MFC-3360C, MFC-5460CN, MFC-5860CN.


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2 Answers

Black cartridge doesn't print


you need to do a hard reset on the printer as well it might clear up the problem and recognize the ink at its proper levels.

refer to your user manual or let us know and we will find the procedure to do so.

i have a similar model and know how picky they can be.

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2 Answers

Ink cartridges....


Which cart arent recognized? The yellow one or the cyan(blue) one or both?

Anyway:
Unplug machine from power. Wait three minutes. In this time take all carts out and close cover. reconnect machine to power. Machine demands carts. Open cover. Reinsert carts. Make sure that the support clip of the cart.holder is secured above the cart cover.

If you still have probs with one cart. the led contact on the circuit board is defectiv. You need a new cart holder then, which can be ordered as a spare part from a service partner near your home (see brother homepage).

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