GE JVM1870 Runs, but won't heat up (by 6 users)
Less than 3 yrs old; the microwave will turn on & run (normal sounds), but will not heat food (or boil water).
Comment by aero_geek, posted on Apr 02, 2007
5 Other Users Have The Same Problem
Comment by grandhi, posted on Jun 30, 2008
having a same kind of problem... is there any other solution which can help to solve this problem......
Comment by Guest, posted on May 17, 2008
i switched it on, then put in food to heat up. every sound was as the norm but when i openned the food was as cold as i put in. however, i noticed something unusual. there was a text reading 1s in the display area when you press the microwave button. i am just wondering what the 1s is actually doing there and just felt may be if that goes away my food will heat up. i have been trying but it is still there
Comment by Guest, posted on Feb 16, 2008
How do you get to the magnetron tube so we can replace it? I have the new part but need help getting to the old part.
Comment by Guest, posted on Nov 28, 2007
It Runs, but won't heat up
Comment by dnorment, posted on Nov 11, 2007
I have a Hotpoint over the counter Microwave Oven... 2+ years old... it is not completely heating the food at normal temperatures. I have tried finding the model number on the internet and without satisfactory results.... The model number is: REM25S-JO1.... anybody have any ideas what to do or who to talk to???
GuruOn GE models, the most common "no heat" problems are a bad magnetron and a bad door switch.
Since yours in only 3 years old, the magnetron is still under warranty. Your being inside the unit will void that warranty if detected.
You should contact GE Customer Relations at
1-800-386-1215 (8-6 ET) to pursue warranty service.
If you or a friend decide to work on it, we have *critical* safety, disassembly, and troubleshooting info (as well as a text file which helps in diagnosing and repairing door switch problems) at our site, which is linked at our listing here on FixYa: http://tinyurl.com/yzjozk
You can find helpful exploded view diagrams and order parts by entering your full model number (without the suffix) here: http://tinyurl.com/gv383
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WizWas this solution helpful? Show your Appreciation by rating it:
Am no electrician, so I called GE to help. Needed a new magnetron & some diode. Part was under a 10 yr warranty- the total cost for service call + labor was under $200. Not great, but beats buying a new microwave ($400-700) and having to install it.
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