Question about Philips GoGear SA5285/37 Digital Media Player
I have a 6gb Phillips mp3 player, and it used to work great. Now every time I turn it on, it begins to tick like a clock and the screen says "please connect player to pc". It won't say anything else but that...so I thought maybe it was just dead. I charged it and it still says the exact same thing. I connect it to my pc and my pc won't recognize it. So it can't be detected by my cpu, but it can't play because it says it needs to be connected to my computer. I've also tried more than one cpu, so it's definitely the mp3 player. Any suggestions? I'd appreciate any ideas you guys might have. always worked and today the battery is filling when i connect that thing but the pc doenst reconize it. Help?:P
This will update the player, It won't won't fix the problem....you have to go to microsft.com and install window media player 11. Then and only then will it be recognized by windows....
Posted on Jan 30, 2009
Run the Philips Device Manager and select Update. If the device manager won't recognize the player, unplug the GoGear, hold in either the shuffle button or volume + and reconnect the GoGear to the computer until a Found New Hardware Wizard window pops up.
-Tha Mp3 Doctor
Posted on Dec 31, 2008
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
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click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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