Question about Microsoft Xbox 360 Console

1 Answer

Cannot connect to Xbox live because my xbox can't obtain an IP adress

Posted by on

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Sergeant:

    An expert that has over 500 points.

  • Expert
  • 284 Answers

Okay check the cable of the xbox make sure its not broken or KINKED could have a broken wire somewhere make sure the wire work try the wire on a computer to see if it gets an IP.
Check the connector too, make sure none of the wire are lossen up, if so then replace the connectors or buy a new wire. make sure its Cat 5 or Cat 5E. doesnt have to be cat 6. thats overkill.

if its wireless then check if your router has WEP or WAP enabled, then you have to get the Key to get into the router, and make sure the SSID of the router is correct.

Hope this helps

Good Luck
Rate this please

Posted on Dec 19, 2008

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Will not assign IP address


Steps for these found on http://support.xbox.com/en-US/xbox-live/connecting/error-cant-obtain-ip-address-router-modem-978976 and include
1. Restart modem and router2. Check wireless password3. Configure IP settings manually 4. Set an alternate MAC Address5. Turn on DHCP.6. Bypass router entirely and connect instead to the modem using a wired connection

Aug 09, 2012 | D-Link DGL-4500 Wireless Router

1 Answer

My xbox 360's connection with xbox live stopped


download the next update to a usb stick via pc and install it on your game system-I had the same problem with an update a while back and had to wait for them to create another update with the patch

Apr 07, 2010 | Microsoft Xbox 360 Console

1 Answer

I'm trying to connect to xbox live but when I try, it says that it cannot connect and I should test the connection. When I do, I get an error message saying that it cannot obtaine my IP adress. HELP!


hmmm it sounds like there is a problem with your modem, make sure all the modem connections are securly inplace also make sure that all the correct lights are on, if this doesnt solve the problem u might want to talk to microsoft about it

Oct 11, 2009 | Microsoft Xbox 360 Console

1 Answer

Ip adress failed


u should try ringing ur internet server and u dont connect it to ur laptop u connect it to ur modem and router and btw for some reason xbox live doesnt work for everyone it weird but no one knows why

May 09, 2009 | Microsoft Xbox 360 Elite Console

2 Answers

Failed Ip adress for xbox live


First i want to know how is your xbox 360 connected to the internet? For example ( Modem Connection?, Router Connection?, Or Wireless Connection?

Here are some steps that you need to try:

1. Turn off your cosole wait for 20 seconds and then turn it back on, then test your xbox live connection

2. Go to your network settings

3. Select restore to factory defaults and test your xbox live connection

Apr 03, 2009 | Microsoft Xbox 360 Console

1 Answer

Xbox live is not working


How are you connecting Your Xbox console upto your Internet ? if your Connecting Via WiFi, Make sure you have the Xbox compatible WiFi adaptor, if you are connecting Via a Local Area network, Ensure that your Console is hooked up Directly to Your Router, and if your connecting Via a Shared internet connection thru a PC, Ensure it is Hooked up correctly and also that your computer is set up to allow sharing the internet connection, That sometimes makes Xbox live faulty.

Also another problem for IP addresses not working is Due to your Internet service provider, Some broadband companies constantly renew IP addresses changing them every so often which the Xbox doesnt like. I would suggest contacting your Service provider and seeing if they have any Technical Support !

Oct 27, 2008 | Microsoft Xbox 360 Console

4 Answers

Signing in


Connect it to your router with an ethernet cable.
Make sure the router is setup correctly to your modem, if you can connect all your devices by ethernet cable to the internet then it's set.
If you are using a wireless connection and if it asks for the WEP or WPA key, make sure that you are entering the correct encryption key. You may want to call your router manufacturer to know the correct key for the wireless connection. FYI, it will say that the wireless network is connected but it will still fail the IP Address.

If you have a wired connection and the IP Address or DNS failed, I suggest you to call your Internet Service Provider to check for the Internet connection and obtain these (static IP address, subnet mask, default gateway, primary DNS server and secondary DNS server). If your Internet is okay, enter the IP settings manually on the console (System > Network Settings > Edit Settings > IP settings).

That should work.

Feb 22, 2008 | Microsoft Xbox 360 Console

3 Answers

Xbox 360


reserve the ip address for the xbox in the router
and do port forwarding and open the xbox ports for the reserved ip

Feb 09, 2008 | Computers & Internet

6 Answers

Get go to xbox live


For some reason everyone has the same problem buy the Xbox 360 wireless kit and should work but for now you might as well just wait untill get its fixed

Dec 30, 2007 | Microsoft Xbox 360 Console

1 Answer

Ip adress all messed up


is the ip adress set on DHCP?
if not, set it on that

Dec 08, 2007 | Microsoft Xbox 360 Console

Not finding what you are looking for?
Microsoft Xbox 360 Console Logo

Related Topics:

33 people viewed this question

Ask a Question

Usually answered in minutes!

Top Microsoft Video Game Consoles & Games Experts

marley mcelhinney

Level 3 Expert

490 Answers

Pablo Gonzalez

Level 3 Expert

733 Answers

Mike Neath
Mike Neath

Level 3 Expert

315 Answers

Are you a Microsoft Video Game Console and Game Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...