Question about Microsoft Xbox 360 Console

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Cannot connect to Xbox live because my xbox can't obtain an IP adress

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Okay check the cable of the xbox make sure its not broken or KINKED could have a broken wire somewhere make sure the wire work try the wire on a computer to see if it gets an IP.
Check the connector too, make sure none of the wire are lossen up, if so then replace the connectors or buy a new wire. make sure its Cat 5 or Cat 5E. doesnt have to be cat 6. thats overkill.

if its wireless then check if your router has WEP or WAP enabled, then you have to get the Key to get into the router, and make sure the SSID of the router is correct.

Hope this helps

Good Luck
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Posted on Dec 19, 2008

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My xbox 360's connection with xbox live stopped


download the next update to a usb stick via pc and install it on your game system-I had the same problem with an update a while back and had to wait for them to create another update with the patch

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I'm trying to connect to xbox live but when I try, it says that it cannot connect and I should test the connection. When I do, I get an error message saying that it cannot obtaine my IP adress. HELP!


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Ip adress failed


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Failed Ip adress for xbox live


First i want to know how is your xbox 360 connected to the internet? For example ( Modem Connection?, Router Connection?, Or Wireless Connection?

Here are some steps that you need to try:

1. Turn off your cosole wait for 20 seconds and then turn it back on, then test your xbox live connection

2. Go to your network settings

3. Select restore to factory defaults and test your xbox live connection

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My xbox 360 says i need an IP adress


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1 Answer

Xbox live is not working


How are you connecting Your Xbox console upto your Internet ? if your Connecting Via WiFi, Make sure you have the Xbox compatible WiFi adaptor, if you are connecting Via a Local Area network, Ensure that your Console is hooked up Directly to Your Router, and if your connecting Via a Shared internet connection thru a PC, Ensure it is Hooked up correctly and also that your computer is set up to allow sharing the internet connection, That sometimes makes Xbox live faulty.

Also another problem for IP addresses not working is Due to your Internet service provider, Some broadband companies constantly renew IP addresses changing them every so often which the Xbox doesnt like. I would suggest contacting your Service provider and seeing if they have any Technical Support !

Oct 27, 2008 | Microsoft Xbox 360 Console

4 Answers

Signing in


Connect it to your router with an ethernet cable.
Make sure the router is setup correctly to your modem, if you can connect all your devices by ethernet cable to the internet then it's set.
If you are using a wireless connection and if it asks for the WEP or WPA key, make sure that you are entering the correct encryption key. You may want to call your router manufacturer to know the correct key for the wireless connection. FYI, it will say that the wireless network is connected but it will still fail the IP Address.

If you have a wired connection and the IP Address or DNS failed, I suggest you to call your Internet Service Provider to check for the Internet connection and obtain these (static IP address, subnet mask, default gateway, primary DNS server and secondary DNS server). If your Internet is okay, enter the IP settings manually on the console (System > Network Settings > Edit Settings > IP settings).

That should work.

Feb 22, 2008 | Microsoft Xbox 360 Console

6 Answers

Get go to xbox live


For some reason everyone has the same problem buy the Xbox 360 wireless kit and should work but for now you might as well just wait untill get its fixed

Dec 30, 2007 | Microsoft Xbox 360 Console

1 Answer

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is the ip adress set on DHCP?
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Dec 08, 2007 | Microsoft Xbox 360 Console

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Wireless connection of xbox 360


you can find your I.P adress on the PC you use at home that is connected to the wireless modem.

if not theres an option on the xbox 360 to find the I.P automaticly try that!

hope this helps please rate me

Regards Grant

Nov 25, 2007 | Microsoft Xbox 360 Console

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