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I cant charge my laptop

-the charger is fine
-the battery pack is fine

but gateway said that it is the power board and somehow it cant get power from the charging port to the battery pack and when i sent it to them they had it for ages and eventually my waraantee ran out. how can i fix this? will it be cheaper to buy a new one?

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  • 93 Answers

Yes! as this is a season time you'll get great deals and its much cheaper to buy a new system and call the call center once you are ready to buy after the discount ask for some kind of upgrade and then ask for another Discount and most probably as I did i bought a $600 system of dell that originally was for $798

regards

Posted on Dec 19, 2008

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I have a laptop gateway computer, the power light is on but everything else is dead, I cannot get the hard drive to eject,all this seem to happen after I got a virus?will this have anything to do with my...


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Power outlet at the wall - try plugging something else into the socket or use a different socket

Are you using any multi-plug adapters? Plug the laptop straight into the mains

Your DC jack may be loose (Where the charger plugs in). This is a common problem and most laptops will get this during their life. Take if to a repair shop to get it fixed. A quick way of checking this is to plug the charger in and wiggle the cord - if the socket where the charger plugs in moves , its a loose jack and it will need to be resoldered.

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How far can you get when you say "Everything else is dead"? can you get to the BIOS? , does anything appear on the screen aty all? If you get a picture but cant boot then its likely that the virus corrupted your windows installation which means you will have to use the repair discs that came with the laptop or another windows install disc to reinstall windows - This will however , lose any documents , music , programs etc that you put on - If you want to keep things off the drive , plug it into another laptop , get all your data back then reinstall into your own laptop. If you rtry putting the drive in another laptop and things dont work and you cant even get your data or the drive doesnt appear , you will need a new hard drive and then have to reinstall windows on the new drive

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This issue can be caused by any of the below possibilities. 1.- Computer AC / DC cable is bad not allowing the computer battery to charge.
2.- Battery is bad.
3.- Battery charger board is bad.

Solutions:
1.- Computer AC / DC cable is bad not allowing the computer battery to charge
Verify that the AC and or DC cable is not bad by testing the computer only with the power plug connected and the battery out of the laptop.
2.- Battery is bad
It is possible that if the power plug is good that the computer battery is bad. Leave the computer connected to the power with the battery connected in the computer for at least one hour; if the battery does not charge, consider having the battery and/or the laptop serviced or repaired.
If the computer and/or battery is not in warranty consider just replacing the battery as it is very likely that it is just a bad battery.
3.- Battery charger board is bad
If the battery has been replaced or an alternate battery from an alternate identical laptop does not work in the computer, it is likely that the power or charger board within the laptop is bad. It is recommended that the laptop be serviced or repaired.


This will fix your problem.
Don't forget to rate my help! :-)
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Pablo

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Another option is to get an external battery that mimics your ac adapter but that wouldn't give you a very long run time compared to the internal battery.

Don't forget to rate my solution in your premium thread as FixYa if you think I helped solve your problem. Thanks.

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