Question about Brother IntelliFAX 4100 Laser Fax

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The documents we receive are coming out badly smudged.

We are receiving documents, but they are coming out badly smudged, to where they are not even readable. Thanks.

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Try sliding the little blue tab on top of the cartridge side to side 10 times. If that does not work, you probably need a new drum unit.

also, look in the rear of the machine with a flashlight to see if a piece of paper has wrapped around the fuser rollers.

Posted on Jan 23, 2009

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Related Questions:

1 Answer

Whenever i send a fax, the machine confirms by viewing 'TRANSMITTING OK' but the addressee receives a blank document


Check the baud rate of your transmissions. Slow them down to the slowest setting and send a test fax to a helpful person. Slowly increase the baud rate (communication data speed) and send the fax test. When the fax doesn't show up on the receive site, then step one baud rate speed back, and save the setting.

It could also be your fax that is faulty, or even the receive sites fax, also being faulty.

To test your copy-head, insert a document into your loading section of the fax and press copy. If the copy prints out fine, then you know the head is reading correctly.

It is also possible that the receiver fax (the other end) has a printhead failure.

Nov 25, 2013 | Canon FAX-JX200

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My HP LaserJet 1300 printer smudges the entire document and the toner is very faint. The cartridge has toner in it.


It means your machine needs cleaning. You can purchase cleaning sheets from the office supply store, and insert it like a regular document, hit print, and the dirt comes off.

Dec 21, 2012 | HP LaserJet 1300 Printer

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There is a smudged side on the fax when it comes across. I have changed the toner and shaken the toner up the smudge still comes back in the same place on the fax


If this smudge is showing up on the faxes you are RECEIVING and you have changed the toner then the next most likely cause is a fuser problem. This is especially true if the smudged area feels gritty or the toner rubs off the page in the smudged area. If this is the case then you need to replace the fusing unit or have a local repair place replace the fuser "film" on your fuser unit.
Good Luck and Thank You for using Fixya.

May 11, 2011 | Canon FAXPHONE L170 Plain Paper Laser

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Documents are smudged on brother mfc-7840w


just clean the toner and try.
Have a nice day and do not forget to rate please...!

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Streaks and smudges


Have you checked and replaced the transfer belt. It will wear over a period of time and create image defects

Oct 01, 2009 | HP Color LaserJet 2600n Printer

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Smudging and overlapping


By smudging do you mean the print is actually rubbing off?
I am going to assume you are seeing some reprint on all printed pages.
If I am understanding correctly, what you have is a bad fuser, most likely a bad heat roller.
That is the heated area just before the pages exit the machine.
The coating on those rolls wear out with time, or may even debond from the aluminum. The ink does not then properly melt into the paper, sticks to the roller and progressively becomes worse.
Replacement of the fuser should resolve that issue. That's simply a normal wear item.

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1 Answer

Lexmark X6170


Received fax is unreadable or blurry
Please go through the checklist below to see if the suggested action(s) can resolve the issue.

* Make sure the copy function is working well.
* Print a Clean nozzle page from the Maintenance menu. If the printout has unexpected white or color horizontal streaks or missing portions, print the Clean nozzle page again. If you are still experiencing streaks or mission portions, you may need to replace your cartridge(s).
* The cartridges may need to be aligned.
* You may need to ask the sender to increase their fax quality.

Sent fax is unreadable or blurry.

1. If the receiving party indicates that the fax output is unreadable or blurry, you may want to try increasing the fax quality.
2. Check the scanner glass for excess amounts of smudges and/or fingerprints. If the scanner glass needs cleaning, moisten a clean, lint-free cloth and gently wipe the scanner glass. Make sure the scanner glass is dry before scanning the next document.

Feb 29, 2008 | Lexmark X6170 All-In-One InkJet Printer

2 Answers

Setting up fax machine to receive


Receive Mode Setting
On the operation panel, press the following buttons to select the appropriate receive mode.
  1. Press <Fax>.

  2. Press <Menu>.

  3. Press the right or left arrow button to select [Receive mode set], then press <OK>.

  4. Press the right or left arrow button to select the receive mode that best suits your needs, then press <OK>.


    FAX ONLY MODE: When you want to receive only faxes automatically with your machine, or have a dedicated telephone line for FAX use only.

    MANUAL MODE: When you receive mainly voice calls and sometimes faxes, or want to receive faxes manually.
    ANS MACHINE MODE: When you want to receive voice messages on your answering machine and receive faxes automatically.
    FAX/TEL AUTO SW: When you want to receive faxes automatically as well as voice calls.
    DRPD: When you have subscribed to a DRPD service with your telephone company.

  5. Press <Stop/Reset> repeatedly to return to fax standby mode.

Sending Methods Sending From Your Machine (Memory Sending)
  1. Load the document on the Platen Glass or the ADF.

    05sj00199_01.jpg
    Sending from the platen

    Important: When sending a double-sided document, set the document on the Platen Glass. You cannot scan double-sided documents from the ADF.


    mp830_adfguides.jpg


    Sending from the ADF

    *MP830 shown

  2. Press <FAX>.

  3. Adjust the settings for your document as necessary.

  4. Dial the recipient's number using the numeric keys or speed dialing.

  5. Press <Color> for color sending, or <Black> for black & white sending.

    • When the document was loaded on the Platen Glass:

      1. When the following message is displayed, load the next page on the Platen Glass.

        nextpagelcd.gif

        If you have only one sheet to scan, press <OK>..
      2. Press <Color> to send in color, or <Black> to send in black and white.

        IMPORTANT: If you do not press the same button you pressed in step 5, the machine does not start scanning.
      3. Repeat steps 5a and 5b to scan in all pages of the document.
      4. Press <OK>.

    • When the document was loaded in the ADF:

      The machine starts sending automatically after the document is scanned in.

      Note: Color sending is available only when the recipient's fax machine supports color faxing.
  • To cancel sending before sending a fax, press <Stop/Reset>.
  • To cancel memory sending while sending a fax, follow any instructions on the LCD after pressing <Stop/Reset>.
  • If the document remains in the ADF after pressing <Stop/Reset> during sending a fax, press <OK>. The remaining document is automatically fed out.

Sending From Your Machine (Manual Sending)
Use manual sending when you want to talk to the recipient before sending a document, or if the recipient does not have a fax machine that can receive automatically.
Caution:
  • With manual sending, you cannot use the Platen Glass to send documents.
  • You will need to connect a telephone to your machine if you want to talk to the recipient before sending a document.
Follow this procedure:
  1. Connect a telephone to your machine if you want to talk to the recipient before sending a document

  2. Load the document in the ADF.




    mp830_adfguides.jpg
    Sending from the ADF

  3. Press <FAX>.

  4. Adjust the settings for your document as necessary.

  5. You can lift the handset if one is connected to the machine.

  6. Dial the recipient's number using the numeric keys or coded speed dialing.

  7. Talk through the handset to the recipient. (If you hear a high-pitched signal instead of the
    recipient's voice, go to step 9.)

  8. Ask the recipient to set recipient's fax machine to receive faxes.

  9. When you hear a high-pitched signal, press <Color> for color sending, or <Black> for black & white sending. Then hang up the handset.

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