Question about Brother IntelliFAX 4100 Laser Fax

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The documents we receive are coming out badly smudged.

We are receiving documents, but they are coming out badly smudged, to where they are not even readable. Thanks.

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Try sliding the little blue tab on top of the cartridge side to side 10 times. If that does not work, you probably need a new drum unit.

also, look in the rear of the machine with a flashlight to see if a piece of paper has wrapped around the fuser rollers.

Posted on Jan 23, 2009

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Whenever i send a fax, the machine confirms by viewing 'TRANSMITTING OK' but the addressee receives a blank document


Check the baud rate of your transmissions. Slow them down to the slowest setting and send a test fax to a helpful person. Slowly increase the baud rate (communication data speed) and send the fax test. When the fax doesn't show up on the receive site, then step one baud rate speed back, and save the setting.

It could also be your fax that is faulty, or even the receive sites fax, also being faulty.

To test your copy-head, insert a document into your loading section of the fax and press copy. If the copy prints out fine, then you know the head is reading correctly.

It is also possible that the receiver fax (the other end) has a printhead failure.

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My HP LaserJet 1300 printer smudges the entire document and the toner is very faint. The cartridge has toner in it.


It means your machine needs cleaning. You can purchase cleaning sheets from the office supply store, and insert it like a regular document, hit print, and the dirt comes off.

Dec 21, 2012 | HP LaserJet 1300 Printer

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There is a smudged side on the fax when it comes across. I have changed the toner and shaken the toner up the smudge still comes back in the same place on the fax


If this smudge is showing up on the faxes you are RECEIVING and you have changed the toner then the next most likely cause is a fuser problem. This is especially true if the smudged area feels gritty or the toner rubs off the page in the smudged area. If this is the case then you need to replace the fusing unit or have a local repair place replace the fuser "film" on your fuser unit.
Good Luck and Thank You for using Fixya.

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Documents are smudged on brother mfc-7840w


just clean the toner and try.
Have a nice day and do not forget to rate please...!

Feb 03, 2010 | Brother MFC 7840W Printer

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When printing dark line down copy


A line down the copy can come from a dirty document scanner lens.
Usually white out or wet ink will smudge on the document scanner. Opening the document cover check the scanner for a dirty glass. Some document feeders have the white roller on top of the small glass window. They have delicate plastice retainers that hold the roller on both ends. Extra care needs to be taken if this roller is removed.
Clean the roller and the glass with wet towel. Shine a flashlight on the glass to see if there are anymore black marks on it.
Use the finger-nail to run across the glass and make sure no debris is on it. Even a spot can make a line on the copy.
Also, a bad fuser roll can cause a black line on the copy. A defective drum unit can cause a line on the copy as well.
If all else fails place a Xerox service call for this problem.

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Streaks and smudges


Have you checked and replaced the transfer belt. It will wear over a period of time and create image defects

Oct 01, 2009 | HP Color LaserJet 2600n Printer

1 Answer

Smudging and overlapping


By smudging do you mean the print is actually rubbing off?
I am going to assume you are seeing some reprint on all printed pages.
If I am understanding correctly, what you have is a bad fuser, most likely a bad heat roller.
That is the heated area just before the pages exit the machine.
The coating on those rolls wear out with time, or may even debond from the aluminum. The ink does not then properly melt into the paper, sticks to the roller and progressively becomes worse.
Replacement of the fuser should resolve that issue. That's simply a normal wear item.

Mar 14, 2008 | Brother IntelliFAX 4750 Plain Paper Laser...

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Lexmark X6170


Received fax is unreadable or blurry
Please go through the checklist below to see if the suggested action(s) can resolve the issue.

* Make sure the copy function is working well.
* Print a Clean nozzle page from the Maintenance menu. If the printout has unexpected white or color horizontal streaks or missing portions, print the Clean nozzle page again. If you are still experiencing streaks or mission portions, you may need to replace your cartridge(s).
* The cartridges may need to be aligned.
* You may need to ask the sender to increase their fax quality.

Sent fax is unreadable or blurry.

1. If the receiving party indicates that the fax output is unreadable or blurry, you may want to try increasing the fax quality.
2. Check the scanner glass for excess amounts of smudges and/or fingerprints. If the scanner glass needs cleaning, moisten a clean, lint-free cloth and gently wipe the scanner glass. Make sure the scanner glass is dry before scanning the next document.

Feb 29, 2008 | Lexmark X6170 All-In-One InkJet Printer

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