Question about Sony DAV-C990 System

1 Answer

Can not load or Eject DVD

Sony DAV-C990 cd is loaded in 2nd tray no other lights are on any other changes but number 2 and it is a yellow light. When you turn it on can hear the changer moving but nothing happens can not play, eject or load anything in it. Any help would be great

Posted by on


1 Answer

  • Level 1:

    An expert who has achieved level 1.


    An expert who has answered 20 questions.


    An expert that hasĀ over 10 points.


    An expert whose answer gotĀ voted for 2 times.

  • Contributor
  • 38 Answers

Be sure NOT to load any CD+ -R,CD+-RW or DVD+-R,DVD+-RW to this unit.
Try to load up a standard CD see if there is audio first. If so,try a good(not scratches) dvd movie.If you have tried both and still not working.You need this unit to be repair or buy a new one!

Posted on Feb 04, 2008


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Good luck!

Posted on Jan 02, 2017


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

My Sony master 5.1 full digital ampllfier DAv-C990 says reading when I load a DVD and won't play what could be the problem

Laser mechanism is fubar. Repair not cost effective. U can just get an external player and plug it into the receiver.

Jun 06, 2016 | Sony Audio Players & Recorders

1 Answer

Sony dav-dz555k home theatre system-dvd tray keeps opening and closing, wont read disc at all. have to manually push tray closed and change setting from dvd to something else to stop it.

You seem to be having a door sensor problem. When the CD tray closes a small switch under the loading tray shorts telling the microprocessor the door is closed and to stop the motor (either way when it opens or when it closes). A malfunction in this switch causes this symptom.

Mar 14, 2011 | Sony Audio Players & Recorders

1 Answer

Jvc dvd receiver xv-thu1 says locked when i press eject

Hello Dude !

There reasons why your DVD tray won't eject
1, a cd got stuck inside
2, Motor belts are loose
3, Loading motor faulty
4, Main loading gear damaged
5, Somebody must have pushed the loading cd tray forcing it to load and waiting for it to load the cd by its self so it has jumped its setting .
If so you have to remove the loading tray and put back correclty then it should load by its self .

Good luck

Nov 13, 2009 | Televison & Video

1 Answer

Sony DAV-C990 can't get it off the standby mode

Unplug DAV-C990 from AC outlet for couple of minutes, replug back in and power it up. If problem still exist then home theater has got problem in amplifier output section. Let me know the results to help you more.

Jun 12, 2009 | Sony DAV-C700 System

1 Answer

CD tray automatically opens, when entered, cd not readable

Please clean tray loading section and specially loading belt. This cleaning will required to apart unit. If you are familiar with such kind of job, go ahead or ask help of local tech.

Jan 11, 2009 | Sony DAV-S300 System

1 Answer

Dvd's wont eject from my sony dav-fc7

because of bad loading mechanisum.
its belt melted i think.can you observe the motor runing sound the inside of player.


Nov 22, 2008 | Sony DAV-C770 System

1 Answer

SOnt DAV S550

There is a gear underneath the tray that may be broken or possibly the open close detect switch nay be bad. You will have to remove the tray,you will then see that gear.

Aug 10, 2008 | Sony DAV-C770 System

3 Answers

DVD does not lights are on

the unit has suffered damage internally and a service tech could diagnose the problem after opening the unit up to see if there is any damage to the main board or its components.

May 28, 2008 | Sony DAV-C990 System

1 Answer

Disk Stuck In DVD Machine.

Hi, You need to open the machine or at least the top cover and manually extract the CD. Under the cover and on top of the loading tray is a retaining bar held by 2-4 screws. Removing these would allow you to lift the bar and remove the CD easily. In some models/version, there might be an electronic board partially covering the tray assembly. This type of problem happens when the CD is defective, was not loaded properly, or more than 1 is inside. In some cases, it is the loading mechanism that is at fault. Still in some other models/version there is an access/pin hole below the try at the faceplate where you need to insert a straightened metal paper clip to manually push out the tray. Of course the standard precautions apply, power down, remove from the mains. If you are not comfortable on do-it-yourself, maybe you should seek the services of a qualified professional. good luck and kind regards.

Aug 26, 2007 | Sony DAV-SC8 System

Not finding what you are looking for?
Sony DAV-C990 System Logo

Related Topics:

248 people viewed this question

Ask a Question

Usually answered in minutes!

Top Sony Audio Players & Recorders Experts

Donald DCruz
Donald DCruz

Level 3 Expert

17130 Answers


Level 3 Expert

102366 Answers


Level 3 Expert

5318 Answers

Are you a Sony Audio Player and Recorder Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides