Question about HP LaserJet 3600n Printer

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Won't print from tray 1...

I am trying to print envelopes and 9 x 5 paper stock from, but when I tell it to print the printer pulls the sheet or envelope halfway in, and then stops and doesn't do anything. It keeps making noise (which I have to actually turn the printer off to get it to stop doing) but doesn't actually print anything.

Thoughts?

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  • 125 Answers

Hi banelson: Tray #1 pickup problems

Possible Solutions:
1. Dirty,worn,or deformed multi-purpose tray pickup roller.
A. if dirty, clean the roller.
B. if worn or deformed,replace the roller

2. Defective separation pad.
A. if dirty,clean pad. if worn or deformed,replace pad

3. Damaged drive gears.
A. Check the drive gears in the pickup/feed area. if damaged,replace the gear.

4. Defective multi-purpose tray pickup solenoid.

Posted on Jan 09, 2009

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Hope this helps.
Please rate my response.
Thanks
Have a good day.

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Table 3-7. Paper Handling Menu
Item Values Explanation
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