Question about Office Equipment & Supplies
HELP ME PLEASE..I'VE OWNED LESS THAN A YEAR AND HARDLY USE. INK IS FINE BUT WHEN .TRYING TO PRINT, SOME LINES ARE NOT READABLE, OTHERS DARK, THEN LIGHT, CUTS OFF SOME OF THE LETTERING FROM TYPING IN WORD. TOTALLY UNACCEPTABLE AND CAN'T READ. WHY CAN'T I FIND THIS IN TROUBLESHOOTING? TOOK OUT CARTRIDGES, THEY SEEM FINE AND HAVE INK
Dear sir; this is a very comon problem,most people don't know how to take care of, now power on, open the cover until cartridge move and stopin the middle, then UN-PLUG (not turn off) the power cord,let the cartridge stay in the middle,now push cartridge all the way to the end opposite of cartridge seat,use Q-tip with water to clean print head cleaning blade,may be also you can see a ink sticker, remove it, make sure cartridge print head is ok,let me know the resolve. GOOD LUCK !!!
Posted on Dec 20, 2008
a 6ya expert can help you resolve that issue over the phone in a minute or two.
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Posted on Jan 02, 2017
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