Question about Sony (DW-D56A-10/20) (DWD56A1020) DVD Drive

2 Answers

My SONY DVD+RW DW-56A won't burn a DVD

Windows XP
Dell Inspiron 6000 (DVD drive came installed)
Roxio Easy Media Creator 10
burns music&data cds ok, though sometimes have got bluescreen errors (never figured that out really either, most often seemed something to do with an old version of Roxio and trying to save photos to CD; doesn't happen that often)

according to Sony my firmware is up to date
I've tried uninstalling and reinstalling
I'm using appropriate blank DVD

how do I get it to copy/burn a dvd?

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  • 2 more comments 
  • boone_ra Dec 19, 2008

    I'm trying to burn an already copied DVD. it uploaded without problems.

  • boone_ra Dec 19, 2008

    the troubleshooter does not list an option for will not burn a dvd

  • boone_ra Dec 20, 2008

    I think yer right, Roxio had trouble playing it but Windows Media did play it. but it has the do not copy warning on it so I bet Roxio won't burn a copy.

    thanks for the response, sorry for the false alarm

  • Roberta Smith
    Roberta Smith May 11, 2010

    what is it you are trying to burn ?




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I am suspecting that you are running into a copyright issue that wasn't removed when they made the copy.... or the copy was corrupted... will it play back on your machine ?

Robert

Posted on Dec 20, 2008

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The following are from the Roxio site:
The following products have been designed to be Window 7 compatible (as of January 2010):

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Hi,
Yes it certainly should be compatible with the CD/DVD drive.

Roxio has it's own burning software included with the program, you will just have to explore the software until you work out how to burn a CD using Roxio itself.


If you want to try another burning program try Nero 9 trial. All you have to do is enter your email address and then download the software. Nero is an excellent bit of software, i personally have never had any problems with it.
Get Nero 9 here >>>>>>>>>>





http://www.nero.com/eng/downloads-nero9-trial.php






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EZCD 5.0 and EZCD 6.0


I don't think that 6 and 5 are compatible 6 is an upgrade from 5. I have just 5 on one of my old XP computers and it works fine, but that's all I have. I went to the website and they are not giving any support for Roxio 6 anymore.
I will tell you that Roxio Easy Media Creator is fantastic. The things you can do with that are unbelieveable. I got it at Sam's Club for about $70. But I know that does not solve your problem.

Roxio 5
To burn data files, Open project selector, make a data cd, click data cd project. WhenEasy CD Creator 5 opens and you choose your files to burn, try this: Select Disc at Once Radio button, click okay and click burn.

ID Number: 000008GN Products: General Information
OS: Issue When burning a CD or DVD, you receive an error, burning does not complete, or your media is rejected. Resolution Burning errors can happen for a variety of reasons. Roxio has found that doing the following steps resolves about 80% of all burning issues. Please give all these steps a try and see if it fixes your writing problems.

  1. Update your drive's firmware/drivers. Most companies regularly update their firmware and drivers. If you are unsure what model your burner is and its firmware, click here to find out.

  2. Enable DMA. Direct Memory Access enables better efficiency of data. For more info, check how to enable DMA.
  3. The media. Check the following:
    • The disc is clean and unused.
    • The media is recommended by your burner's manufacturer or try a different brand, preferably a name brand, if you continue to have problems.
    • Make sure that media (-R/+R, -/+RW, dual-layer compatibility) is supported by the burner by checking burner's manual or manufacturer's website. This is especially true for some Blu-Ray burners which do not support CD-R/RW media.


  4. If your burner is external, make sure it is connected directly to the computer via USB/Firewire and not a hub or other other device like a sound card.
  5. Update to the latest PX Engine. The PX Engine improves compatibility with newer burners on the market.
  6. A reinstall of the burner's drivers may also help.
    • Windows XP: Go to My Computer and choose Properties.
    • Windows Vista: Go to Start --> Control Panel --> System and Maintenance --> Device Manager.
    • Click on the Hardware tab.
    • Select Device Manager
    • Expand DVD/CD-ROM Drives, then select your burner and uninstall it by right -licking on it.
    • Reboot.


Roxio 6

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OS: Windows 98 Second Edition
Windows ME
Windows 2000 Professional
Windows XP Home Edition
Windows XP Professional Edition
Issue Roxio does not recognize the blank CD/DVD media in the recorder drive.
Resolution Follow the listed procedure to ensure that the CD/DVD media you are using is supported by your CD/DVD Recorder.

On Easy CD and DVD Creator:

  1. Open Creator Classic.
    1. Launch Roxio Easy CD & DVD Creator 6.
    2. Click on the Creator Classic icon.

  2. Check the supported media types.
    1. Click on Tools on the top left hand corner of the window, then select Drive Properties.
    2. Under the Devices section, click on your CD/DVD Recorder drive.
    3. Under Supported Media, click on down arrow to see a list of supported media your CD/DVD Recorder supports.
    4. Ensure that media type that you are using is listed here. If it is not listed then your CD/DVD Recorder does not support that type of media.

On Easy Media Creator:

  1. Launch Disc Information.
    1. Launch Roxio Creator Home menu.
    2. Click on the Tools tab, then select Disc Information.

  2. Check the supported media types.
    1. Under Supported Media, ensure the media type is listed.
Products: General Information
OS: Issue When burning a CD or DVD, you receive an error, burning does not complete, or your media is rejected. Resolution Burning errors can happen for a variety of reasons. Roxio has found that doing the following steps resolves about 80% of all burning issues. Please give all these steps a try and see if it fixes your writing problems.

  1. Update your drive's firmware/drivers. Most companies regularly update their firmware and drivers. If you are unsure what model your burner is and its firmware, click here to find out.

  2. Enable DMA. Direct Memory Access enables better efficiency of data. For more info, check how to enable DMA.
  3. The media. Check the following:
    • The disc is clean and unused.
    • The media is recommended by your burner's manufacturer or try a different brand, preferably a name brand, if you continue to have problems.
    • Make sure that media (-R/+R, -/+RW, dual-layer compatibility) is supported by the burner by checking burner's manual or manufacturer's website. This is especially true for some Blu-Ray burners which do not support CD-R/RW media.


  4. If your burner is external, make sure it is connected directly to the computer via USB/Firewire and not a hub or other other device like a sound card.
  5. Update to the latest PX Engine. The PX Engine improves compatibility with newer burners on the market.
  6. A reinstall of the burner's drivers may also help.
    • Windows XP: Go to My Computer and choose Properties.
    • Windows Vista: Go to Start --> Control Panel --> System and Maintenance --> Device Manager.
    • Click on the Hardware tab.
    • Select Device Manager
    • Expand DVD/CD-ROM Drives, then select your burner and uninstall it by right -licking on it.
    • Reboot.
I do know if you have Roxio5 you cannot installed Nero 6 InCD, not compatible. Other than all of the above, I have no more suggestions. I am really sorry, wish I could work on your computer to figure out the problem. This is my specialty. Reloading computer and figuring out problems. It is so much easier hands on.
Good Luck

Mar 30, 2008 | Roxio Easy CD & DVD Creator 6...

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