Question about Sub-Zero 690 Side by Side Refrigerator

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In door water and ice cube not working

We had our water turned off for a couple days and now it is hooked back up but the door water and ice cube dispenser are not working - the ice maker is making cubes but no water will come out and the ice maker doesn't even sound like it clicks on when you push the ice button.  it is a Sub-zero 690.  thanks for the help

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  • dadof4boyz Jan 05, 2009

    Ice maker works sporadically but you need to hit bulk ice to get ice. front dispoense no longer lights or opens rotating piece to allow water or ice to drop. i pulled unit out and cleaned, but it appears that it is not electrically functioning

  • jersey shore Jan 17, 2009

    I have the same problem...you can get ice from the bulk ice but front door ice and water lights up , but does not dispense. The repair men want almost $500 dollars to fix the problem...any help out there? Thanks

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Water dispenser is a simple touch switch in door energizing a solenoid water valve behind ventilation grate above refrigerator. Water tube runs down into and ends at ice dispenser chute. Should hear solenoid click at top of fridge when activate water touch switch. Can unhook discharge side of solenoid valve temporarily to prove water output. If water dispenser tube acts blocked it could be frozen where it ends-look up the hole at the bottom of refrigerator control buttons.
Ice maker is totally different system. No clicking when push ice button but ice in bulk tray may mean the simplest of malfunctions: Ice bin not pushed in the last half inch if ice auger not lined up with drive pegs. There are hidden switches behind ice bin that need to be engaged or nothing will happen in the ice maker: no auger noise, no clicking, no new ice making. Ice bin will be flush with sheet metal if it is in the right spot. Also plastic juice rack won't hang properly if ice bin not pushed in all the way.

Posted on Jan 19, 2009

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Did you ever get this fixed i have the same prob with 690 door dispenser

Posted on Mar 03, 2010

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I just replaced my ice maker on my kenmore fridge,about 30 minutes after replacing it I heard the water valve(soleniod engage ...but no water came into the tray.This cyle has repeated a few times but still no water...any suggestions?

Posted on Jun 13, 2009

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