We had our water turned off for a couple days and now it is hooked back up but the door water and ice cube dispenser are not working - the ice maker is making cubes but no water will come out and the ice maker doesn't even sound like it clicks on when you push the ice button. it is a Sub-zero 690. thanks for the help
Water dispenser is a simple touch switch in door energizing a solenoid water valve behind ventilation grate above refrigerator. Water tube runs down into and ends at ice dispenser chute. Should hear solenoid click at top of fridge when activate water touch switch. Can unhook discharge side of solenoid valve temporarily to prove water output. If water dispenser tube acts blocked it could be frozen where it ends-look up the hole at the bottom of refrigerator control buttons.
Ice maker is totally different system. No clicking when push ice button but ice in bulk tray may mean the simplest of malfunctions: Ice bin not pushed in the last half inch if ice auger not lined up with drive pegs. There are hidden switches behind ice bin that need to be engaged or nothing will happen in the ice maker: no auger noise, no clicking, no new ice making. Ice bin will be flush with sheet metal if it is in the right spot. Also plastic juice rack won't hang properly if ice bin not pushed in all the way.
I just replaced my ice maker on my kenmore fridge,about 30 minutes after replacing it I heard the water valve(soleniod engage ...but no water came into the tray.This cyle has repeated a few times but still no water...any suggestions?
a 6ya Repairman can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Repairman (only for users in the US for now) and get all the help you need. Goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
water line hooked up,open door to ice maker check to see ice maker metal arm where cubes fall down from is in the down position,,when its in the up position it stops making ice,no water coming inalso u can change water filter in fridge this way too,it will not let water in until arm is back down
Cory, you sound like you have a bad water valve as well as a bad control board for your dispensor. If you've had any storms in your area in the past 4 - 6 weeks, it's very possible that the storm took both parts out.
We have parts for GE as well as mots other major brands, so please give us a call with your complete model number and we will get your parts out to you right away!
We hope this solves your problem and we look forward to being able to assist you with future issues.
the icemaker unit. I used Supco model RIM943 and its working great. Found it online for $55 on line.
My Viking 48" ice maker has given me a little trouble too. The first ice maker assmble was replaced under warranty. It only came with a one year warranty so when it just went out again I thought I would take a look. Just like you I had no ice. It only take two screws to remove the ice making unit and a quick discount plug. I read up on the unit to trouble shoot it. My Ice maker had the ejection forks stuck in the down (in the ice cubes) postion indicating the unit was out of sync and needed to be completly replaced.
On another note:
I also had a proble with the flapper ice cube door on the outside ice dispenser. Ice cubes would get stuck in the door and would not drop into the cups. This was a lot tougher to fix, but I like figuring things out. Turns out I had some ice that got stuck in the flapper and some how it melted and froze back up to lock the flapper. When the motor came on it sheard a shear pin in a coupling just off the drive motor. I made a home made shear pin and put it back together and all work great now. It was a bit of work to take it all apart and to tell that the motor was good and the relay was working right.
Yup, do like I did. Clean the caddie of all ice cubes. Place a large water catching tray under the door, and run hot water from the inside where the the caddie holds the ice. You will see large chunks of ice that was freezing up your cube maker. After a couple of glasses of hot water pouring through the caddie, it will defrost and the frozen part will be released. Take off the caddie, and run water through it from your sink. Clearing all ice debris. Replace the caddie. Do not use for 24 hours, and it should run beautifully. Mine did that before it froze up and I cleaned it. You should probably take the caddie off every couple of months and run water through it to keep it clean of frozen debris, make sure its dried off well and put it back, wait overnight. and it should be ok.
This is what I did, hope it helps.
Okay. My appliance is around four years old. The first time the water quit working was about a year ago (ice cubes / dispenser was fine). I just let it go and didn't worry about it. One day months later, I found it functional again. That lasted about a month or two, then it recently quit again. Tonight, I located the water supply line coupling under the unit on the left side under the freezer door, about five inches from the hinge. I separated the coupling (push lock type) and pressed the water dispenser lever. After a few seconds, the water flowed out just fine. I re-attached the coupling, turned the freezer coldness selector to 0 (off) opened the freezer door and fetched my wife's blow dryer. I ran the dryer along the inside of the freezer door near the black door seal frrom the hinge up to the water/ice dispencer compartment. I also ran it all along the back of the dispenseer compartment to the handle side of the door as I am unsure of where the water line runs. After about ten minutes of this, I attempted to dispense water with no luck. I continued with the blow dryer until the plastic and even the door seal were very warm to the touch. I closed the door and attempted to dispense water once again, and this time it worked. I turned the coldness selector back on. This time I set the freezer to 3 and the fridge to 7. I ran several cups of water through the dispenser since it's been sitting in the line for a while before drinking any. As for the "reservoir," I don't where or if one exists, but heating up the inside of the door from hinge to dispenser worked perfectly. Hope this helps someone!
Use a cup of water and just fill the ice cube maker with enough water for the first batch and the sensor will then begin making ice again.
My ice cube maker stopped working after I changed the filter. After reading countless posts about wiring and defrosting and using a blowdryer into the fill line I emptied my freezer and fridge, then unplugged it. I got no results after two days. I finally just put some water in the ice cube maker (the metal ice cube tray below the white plastic fingers that forms the cubes) plugged it back in and closed the door for a few hours and it worked. I wonder if I needed to defrost the unit at all. It was working before I changed the filter, then the filter was full and stopped water from flowing (or decreased the flow dramatically anyway).