Question about BenQ FP91G+ 19" LCD Monitor

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Benq FP91G+ monitor

I've just bought a new monitor. I use MS XP. When not in use the screen freezes with an egg-timer in the middle. I have to reboot each time in order to free it up. I've checked the power-off in Control Panel - OK. I've down loaded the correct driver. The previous 'older' tube monitor worked fine: problems have arisen since installing this one. Can you help ? Bill

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Re: Benq FP91G+ monitor

The hourglass / egg-timer you're seeing has NOTHING to do with your new monitor. It is an indication that some program (possibly something NASTY) is running and using the CPU. While the CPU is tied up by the (possibly unknown) program, Windows displays the hourglass so you will know that the system is busy... First, update your antivirus program, then use it to scan your ENTIRE hard drive; this could take HOURS, so you might want to let the AV program work all night. If you don't have an AV program, you can do an online scan of your system in order to find the culprit; open Internet Explorer, then open this link: Run the FREE online scan; again, this could take HOURS to finish, so you might want to let it run all night to see if the problem can be resolved... There are OTHER types of nasty software ("malware") which could have the same effect on your system, so if you can't find the source of the problem, open these links for more information: I realize that this probably isn't what you expected, but at least now you know what is most likely to be causing this problem, and the links I've posted can help you correct this problem... Lastly, this COULD be caused by a program you (or someone else with access to your system) has intentionally installed, but you didn't mention adding any software recently, and I think it is best to atacck this problem head-on. Best of luck; let us know what you learn...

Posted on Apr 01, 2007

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